IT Specialist

UHS•Houston, TX

About The Position

Cypress Creek Hospital is a free-standing 128-bed, acute care psychiatric hospital located in north Houston, TX, and minutes south of The Woodlands. Cypress Creek Hospital features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Cypress Creek Hospital. We are comprised of a tenured dedicated team of Psychiatrists, Nurses, Social Workers, Mental Health Technicians and Support Staff where delivering compassionate care is our mission. To learn more about Cypress Creek Hospital visit our website at: www.cypresscreekhospital.com The IT Specialist is the point person for all information technology, computer and network systems, and telephone support service issues for the facility. The IT Specialist will oversee privacy, control of passwords, and control security for the servers. Further, the IT Specialist will be responsible for maintaining the hospital security surveillance cameras. This individual will report directly to the CFO. Hours are based on departmental and facility needs and may include day, evening, and weekend hours, as directed by the CEO/CFO.

Requirements

Bachelor's degree from an accredited college or university in Computer Science, Management Information Systems, or related field preferred.
One- three years’ experience in managing business IT systems.
Knowledge of Office 365, Windows, hardware installation/troubleshooting, software installation/troubleshooting, and systems monitoring.
Excellent communication skills.
Ability to multi-task and work in a fast-paced environment.
Availability on weekends/holidays as needed.

Responsibilities

Provides day-to-day technical support for hospital personnel with computers, printers, video surveillance, copy machines, equipment, and telephone system.
Maintain hardware for servers and PC’s.
Provide Telecom support and Manage Voicemail System.
Provide application support for staff and assist with the proper usage of IT systems.
Serve as the facility liaison with Corporate IT.
Coordinate Infrastructure upgrades, rollout of IT systems, and manage vendors to successfully complete project goals for facility. Submit CARPACs as necessary.
Complete Access Control Requests for CFO approval for employees that require access to IT systems.
Perform other duties as assigned.