IT Specialist

Office of the Secretary•Washington, DC

About The Position

This IT Specialist position is in the Office of the Secretary, Office of the Chief Information Officer, within the Department of Commerce. The role is responsible for configuration management across enterprise-level IT environments, including maintaining configuration plans and baselines, administering configuration management tools, and coordinating and assessing IT changes through Change Advisory Boards (CABs). The position is at the GS-12 level. Applicants must meet the IT-related competency requirements and have one year of specialized experience equivalent to the GS-11 level. There is no positive education requirement.

Requirements

  • U.S. citizenship.
  • Ability to obtain and maintain a SECRET clearance; required investigations and clearances must be completed before placement.
  • Successful completion of a background investigation, which may include a credit check and review of financial issues, criminal offenses, and illegal drug use or possession.
  • Successful completion of pre-employment drug testing and random drug testing thereafter.
  • Meet time-in-grade or time-in-band requirements by the announcement closing date, unless eligible for an exception described in the announcement.
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
  • One full year (52 weeks) of specialized experience equivalent to the GS-11 level in the Federal service, including developing and administering Configuration Management Plans and automated tools across enterprise-level IT environments; managing hardware and software configuration items and configuration baselines; planning and executing physical and functional configuration audits; and coordinating stakeholders and facilitating CABs.
  • Males born after December 31, 1959, must be registered with Selective Service or exempt.
  • If given a conditional offer, complete and certify an Optional Form 306.
  • Federal salary payments must be made by direct deposit.

Responsibilities

  • Design and maintain the Configuration Management (CM) plan, configuration item hierarchy, identification practices, baselines, and status accounting.
  • Lead Change Advisory Boards (CABs) and assess change requests for feasibility, impact, risk, priority, and implementation progress.
  • Administer configuration management tools, verify actual configurations against baselines, correct discrepancies, and use metrics to improve processes.
  • Coordinate stakeholders, guide contractors and support personnel, and communicate changes, procedures, and training to CAB participants.
  • Develop and administer Configuration Management Plans and automated tools across enterprise-level IT environments.
  • Manage and control hardware and software configuration items and establish and maintain configuration baselines.
  • Plan and execute physical and functional configuration audits to verify system integrity and reconcile discrepancies between live environments and configuration management databases.
  • Coordinate cross-functional stakeholders to streamline IT changes and facilitate CABs.

Benefits

  • The posting states that federal employees have access to a comprehensive benefits package for themselves and their families; specific benefits depend on position type and should be confirmed with the hiring agency.
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