IT Specialist

Office of the Secretary•Washington, DC

About The Position

This IT Specialist position is in the Office of the Secretary, Office of the Chief Information Officer, within the Department of Commerce. The role develops and maintains configuration management plans, configuration item hierarchies, identification practices, baselines, and status accounting. It leads Change Advisory Boards (CABs), evaluates change requests, administers configuration management tools, verifies configurations against baselines, resolves discrepancies, and uses metrics to improve processes. The position also coordinates stakeholders, guides contractors and support personnel, and communicates changes, procedures, and training to CAB participants. The position is advertised at the GS-12 level. Applicants must meet IT-related competency requirements and have one year of specialized experience equivalent to the GS-11 level. The role requires a SECRET clearance and is subject to pre-employment and random drug testing. There is no positive education requirement.

Requirements

  • U.S. citizenship.
  • Ability to obtain and maintain a SECRET clearance; required investigations and clearances must be completed before placement.
  • Successful completion of a background investigation.
  • One year of specialized IT experience equivalent to the GS-11 level (or equivalent pay band).
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
  • Specialized experience developing and administering Configuration Management Plans and automated tools across enterprise-level IT environments.
  • Specialized experience managing and controlling hardware and software configuration items and establishing and maintaining configuration baselines.
  • Specialized experience planning and executing physical and functional configuration audits to verify system integrity and reconcile discrepancies between live environments and CM databases.
  • Specialized experience coordinating cross-functional stakeholders to streamline IT changes and facilitating Change Advisory Boards.
  • Pre-employment and random drug testing.
  • Males born after December 31, 1959, must be registered for Selective Service or exempt.
  • Federal salary payments are made by direct deposit.
  • A probationary period may be required.

Responsibilities

  • Design and maintain the Configuration Management (CM) plan, configuration item hierarchy, identification practices, baselines, and status accounting.
  • Lead Change Advisory Boards (CABs) and assess change requests for feasibility, impact, risk, priority, and implementation progress.
  • Administer CM tools, verify actual configurations against baselines, correct discrepancies, and use metrics to improve processes.
  • Coordinate stakeholders, guide contractors and support personnel, and communicate changes, procedures, and training to CAB participants.
  • Develop and administer Configuration Management Plans and automated tools across enterprise-level IT environments.
  • Manage and control hardware and software configuration items and establish and maintain configuration baselines.
  • Plan and execute physical and functional configuration audits to verify system integrity and reconcile discrepancies between live environments and CM databases.
  • Coordinate cross-functional stakeholders to streamline IT changes and facilitate CABs.

Benefits

  • Federal employees receive a comprehensive benefits package; eligibility depends on the position type. Contact the hiring agency for details on specific benefits.
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