IT Specialist - Canada Summer Jobs Position

Commissionaires Nova Scotia•Bedford, NS

7d•Hybrid

About The Position

Commissionaires Nova Scotia (CNS) is seeking a motivated and curious full-time Desktop Support and Cybersecurity Analyst to join our IT team. This is an excellent opportunity for someone early in their IT or cybersecurity career who is eager to learn and grow while gaining hands-on experience in both technical support and security operations. In this role, you will provide day-to-day support to end users, assist with maintaining IT systems, and contribute to basic cybersecurity activities such as monitoring, incident support, and continuous improvement initiatives. You’ll work as part of a collaborative IT team in a supportive corporate environment, with opportunities to develop practical skills and build a strong foundation in IT and cybersecurity.

Requirements

Be between 15 and 30 years of age at the start of employment
Be a Canadian citizen, permanent resident, or a person granted refugee protection under the Immigration and Refugee Protection Act
Be legally entitled to work in Canada
Formal education in Computer Science, Cybersecurity, Information Technology, or a related field is considered an asset, but not a requirement.
Prior experience (including up to 1–3 years) in IT support, systems administration, or cybersecurity is beneficial, but not essential.
Demonstrated willingness to learn, take initiative, and collaborate effectively with others is considered a key asset for success in this role.
Windows (primary), macOS, basic Linux
Azure / Entra ID (user management, MFA, SSO)
Microsoft Intune (device management, compliance policies)
Microsoft Defender (Endpoint, Cloud)
Microsoft 365 administration
Microsoft Purview (compliance & data governance)
Microsoft Fabric (data & analytics – considered an asset)
Networking fundamentals (DNS, DHCP, VPNs, firewalls)

Nice To Haves

Formal education in Computer Science, Cybersecurity, Information Technology, or a related field
Candidates who have developed their skills through co-operative education programs, internships, academic or personal projects, certifications, or self-directed learning are strongly encouraged to apply.

Responsibilities

Install, configure, and maintain desktops, laptops, mobile devices, and enterprise applications
Administer endpoint security tools and ensure systems are patched and compliant
Provide Tier 1–2 support for hardware, software, and network issues
Troubleshoot Microsoft 365, Azure, and endpoint management issues efficiently
Continuous monitoring of security alerts and timely response to cybersecurity incidents utilizing tools such as Microsoft Defender.
Support the investigation, analysis, and remediation of identified threats and vulnerabilities to ensure the integrity and security of organizational systems.
Proactively monitoring and analyzing security alerts, system logs, user activity, and endpoint health across the Microsoft ecosystem, including Azure, Entra ID, Microsoft 365, and Defender platforms.
Leverage tools such as Microsoft Defender for Endpoint, Defender for Cloud, Microsoft 365 Security Center, and Azure monitoring solutions to identify anomalies, suspicious behavior, and potential security incidents.
Investigate, triage, and support the remediation of security threats and vulnerabilities to ensure the integrity, availability, and confidentiality of organizational systems and data.
Support compliance initiatives by enforcing IT security policies, standards, and controls aligned with organizational and regulatory requirements.
Monitor for policy compliance within Intune and Entra ID, assist with audit readiness, and contribute to continuous improvement of security governance, risk management, and compliance practices.
Maintain comprehensive, accurate, and up-to-date documentation for IT systems, configurations, operational procedures, and incident response activities, ensuring consistency and accessibility across the organization.
Document troubleshooting steps, system changes, security incidents, and resolutions to support knowledge sharing and operational continuity.
Contribute to the ongoing development, review, and enhancement of IT processes, standard operating procedures (SOPs), and cybersecurity practices.
Identify opportunities for process improvement, support the implementation of best practices, and help standardize workflows to improve efficiency, service delivery, and overall security posture.
Participate in identifying and addressing system vulnerabilities
Provide support during security audits and risk assessments
Work with IT and business teams on system upgrades, deployments, and security initiatives
Support cloud and digital transformation projects