IT Specialist-Cornerstone

METHODIST RETIREMENT COMMUNITIES•Texarkana, TX

2d•Onsite

About The Position

Methodist Retirement Communities (MRC), with a mission to honor and serve older adults as an expression of Christ’s love, does so with eight continuing-care retirement communities in Texas. Affiliated with MRC and located in Texarkana, Cornerstone Retirement Community, is a leader in continuing care retirement living offering assisted living, memory support, skilled nursing and rehabilitation. We are currently seeking an IT Specialist to support staff in technical problems in the operation of software, hardware, operating systems, and email.

Requirements

Three years of experience in a support capacity in a user-oriented environment.
Strong understanding of a wide variety of personal computing equipment and software.
Familiarity with fundamental principles of computer maintenance and systems.
Skilled in teaching, motivating, and supporting users of varying proficiency.
Ability to analyze user issues, problems, and systems applications.
Ability to communicate professionally, respectfully, and tactfully.
Maturity and discretion in handling sensitive and confidential information.
Models MRC’s ICARE Values of Integrity, Compassion, Accountability, Respect and Excellence.

Nice To Haves

A+ certification desirable.

Responsibilities

Assist Director of IT in performing system monitoring
Add, remove, or update user account information
Analyze and identify potential issues with client computers
Perform or oversee the installation and configuration of new hardware and software for client computers
Provide Help Desk support by interacting with internal clients on all levels to resolve IT issues

Benefits

BCBS- 3 different plans to choose from! (HDHP, PPO & HMO)
BCBS Incentive Program – Earn eGift Card rewards for completing activities that promote good health.
BCBS BVA Rewards – HDHP & PPO participants can earn rewards and reduce their out-of-pocket cost when receiving medical services or procedures
BCBS Wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programs
HDHP Preventive Drug List - $0 drugs
Generic Drugs for all 3 health plans - $0
TextCare Pro – Virtual Primary & Urgent Care
TextCare’s Chronic Condition Management- eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free.
HSA- Health Savings Account for member enrolled in the BCBS HDHP plan
FSA – Health Care and Dependent Care
Company Provided Basic Life Insurance and Accidental Death and Dismemberment
Voluntary Life (employee, spouse, child)
Short-Term Disability
Legal and Identity Theft Protection
Pet Insurance
Farmers Group Select – discount Auto and Home
Alliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan.
Payactiv – access to your pay before payday!
Employee Emergency Fund
PTO Program – Earn from Day 1
Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition.
Take Time to Give Time -Time off for volunteering!
Quarterly Bonus Program
401k Plan -all employees are eligible to participate. Eligible participants receive match of 100% on first 3% and 50% on next 2%.