IT Specialist - Esquire Law Services
Esquire Law•Nashville, TN
•Onsite
About The Position
Esquire Law Services is seeking a motivated and organized IT Specialist to join their dynamic IT Team. As a key member of the team, the IT Specialist will be responsible for providing comprehensive technological support to attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases. The role involves assisting with various IT tasks and resolving any arising IT issues.
Requirements
- Must be willing to travel.
Responsibilities
- Willing to travel.
- Follow the principle of GMP to the best of their ability at all times.
- Support and execution of installation, configuration, maintenance, and support of local users' computers, printers, and software.
- Monitor network and server performance.
- Identify, troubleshoot, and resolve technical problems to maintain a reliable user interface.
- Refer problems to vendor and supplier support services when necessary.
- Provide user support and issue management via phone, email, and Service Desk ticket system.
- Collaborate with senior technical staff and customers to perform PC, laptop, server, and other assessment services.
- Perform physical labor on an as-needed basis to move and install PCs, printers, servers, and other technology and facility assets.
- Plan and execute Windows OS and desktop application user training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
