IT Specialist (WMS)

Piston Automotive•Southfield, MI

2d•Onsite

About The Position

An IT Warehouse Management Specialist (WMS) acts as the primary application owner and systems administrator for our Warehouse Management System (WMS). This role ensures operational efficiency not by moving physical product, but by managing the system architecture, configuring data workflows, maintaining database integrity, and optimizing the technology that drives our supply chain. You will bridge the gap between floor operations and IT infrastructure, ensuring maximum system uptime and data accuracy. Piston Automotive wasn’t just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems (CIS), or Supply Chain Technology (or equivalent hands-on technical experience).
1–3 years of experience in an IT application support, systems analyst, or technical super-user role directly supporting a WMS environment.
Proven experience configuring and troubleshooting enterprise application software.
Foundational knowledge of SQL for data querying, analysis, and reporting.
Familiarity with hardware/software interfacing, including device configuration and thermal printing protocols (ZPL/EPL).
Strong analytical skills with the ability to trace physical operational issues back to underlying software logic or data bottlenecks.
Ability to translate complex technical issues into clear instructions for warehouse personnel and translate operational needs into technical specifications for development teams.
High attention to detail regarding transactional accuracy and database cleanliness.

Nice To Haves

Technical mastery of Tier 1 or Tier 2 WMS platforms (e.g., Manhattan Associates, Blue Yonder/JDA, SAP EWM, HighJump/Körber).
Experience with Mobile Device Management (MDM) platforms (e.g., SOTI MobiControl) for managing ruggedized RF scanners.
Basic understanding of network infrastructure (TCP/IP, wireless access points troubleshooting in an industrial setting).

Responsibilities

Serve as the functional administrator for the WMS platform. Manage user access, configure system parameters, establish storage logic rules, and optimize systemic workflows.
Conduct regular database audits, analyze transactional histories via SQL, and lead systemic reconciliation of inventory discrepancies between the WMS and ERP systems.
Deploy, configure, and troubleshoot warehouse hardware endpoints, including RF scanners, industrial barcode printers, pick-to-light systems, and vehicle-mounted terminals.
Monitor and troubleshoot EDI, API, and flat-file data exchanges between the WMS, ERP, and external transportation management systems (TMS) to ensure seamless communication.
Configure and maintain system logic for receiving, put-away paths, wave picking strategies, replenishment cycles, and shipping documentation generation.
Act as the Tier 2/3 technical escalation point for application errors, hardware connectivity issues, and system bottlenecks on the operations floor.
Develop technical training materials, document system configuration changes, and conduct onboarding for super-users on WMS functionality.
Partner with corporate IT and operations leadership to test software patches, validate upgrades in a sandbox environment, and implement system enhancements.