IT Specialist (INFOSEC/CUSTSPT)

Military Treatment Facilities under DHA•Lemoore, CA

1d•Onsite

About The Position

This position is with Naval Health Clinic Lemoore in California. The IT Specialist plans and delivers customer support services, including installation, configuration, troubleshooting, customer assistance, and training in response to customer requirements. The role maintains hardware and software inventories and ensures current operating manuals or standard operating procedures are available for installed systems. It also performs network system security support and server system administration, including creating Active Directory accounts and managing user and folder permissions through Active Roles servers. The specialist leads and assigns work to a team of military and civilian IT technicians. This is a Direct Hire Solicitation. A recruitment or relocation incentive may be authorized, and salary negotiation may be available for candidates new to Federal service. The position is designated Mission Essential and may require reporting to or remaining at work during emergencies, contingency operations, natural disasters, or extreme weather. Shift work may be required to provide coverage during evenings, weekends, holidays, or special situations. Occasional temporary duty or business travel may be required.

Requirements

One year of specialized experience troubleshooting end-user computer issues, applying security patches according to established procedures, and managing user accounts and permissions; or qualifying education as described in the posting.
Demonstrate the IT-related competencies of attention to detail, customer service, oral communication, and problem solving.
Be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment.
Meet DODM 8140.03 Foundational Requirements, Information Assurance (IAT) Level 1 within six months of employment.
Undergo a suitability or fitness determination based on a completed background investigation.
Meet applicable immunization or pre-existing immunity screening requirements for employees assigned to a medical treatment facility, including annual seasonal influenza vaccination.
Be a U.S. citizen and provide proof of U.S. citizenship.
Complete a one-year probationary period unless the appointee has previously met the applicable requirements.

Responsibilities

Plan and deliver customer support services, including installation, configuration, troubleshooting, customer assistance, and training.
Maintain hardware and software inventories and ensure current operating manuals or standard operating procedures are available for installed systems.
Perform network system security support functions and system administration on servers.
Use Active Roles servers with Active Directory to create accounts and manage permissions for users and folders.
Lead and assign work to military and civilian information technology technicians.