IT Specialist I
Superior Court of California, County of Santa Barbara•Santa Barbara, CA
•Onsite
About The Position
This position is located in Santa Barbara. If you thrive in a fast-paced support environment, enjoy solving technical challenges, and want to make a meaningful impact, this opportunity could be just for you! We are accepting applications for this position and encourage you to apply now. If you forget your password, have application login problems, or get an error message during the application process, please call the NeoGov helpline at 1-855-524-5627 for assistance.
Requirements
- Completion of training in the general principles of computerized data processing, basic principles of computer programming and the use of computer applications similar to those currently utilized by the Superior Court; OR Equivalent combination of training, education and experience that would provide the required knowledge, skills, and abilities.
- Knowledge of functions and operations of personal computers and PC networks, and of local and wide area networks (LAN's / WAN's).
- Knowledge of general principles of office automation, record management.
- Knowledge of variety of operating systems and related software used by Superior Court.
- Knowledge of general principles of computer systems analysis.
- Knowledge of practices and programs for endpoint protection.
- Ability to analyze and resolve users needs and problems.
- Ability to interpret and apply information from technical manuals.
- Ability to communicate on technical issues with individuals with varying degrees of computer familiarity.
- Ability to instruct others in the use of computerized information systems.
- Ability to establish and maintain working relationships with department staff.
- Ability to lift approximately 50 pounds.
Nice To Haves
- Two years of experience in the administration, operation and support of desktop personal computers running current Windows desktop operating systems.
- Two years of experience installing, configuring and supporting operating systems and Microsoft Office applications.
- Two years of experience in the configuration, operation and support of Personal Computer configurations.
- Working knowledge of scripting or programming languages.
- Certification by Microsoft Corporation in any of the following areas is highly desirable: Microsoft Certified Solutions Associate (MCSA), Microsoft Technology Associate (MTA), Microsoft Office Specialist (MOS), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP), CompTIA A+.
Responsibilities
- Provides technical support, training, and direction to Superior Court personnel utilizing computer equipment and applications.
- Installs, tests, and resolves problems with computer hardware and software.
- Evaluates user requests to resolve problems and to identify and obtain appropriate resources for resolution of more complex problems.
- Corrects routine problems by making minor repairs to computer equipment and/or entering commands or data into systems.
- Determines and contacts appropriate resources for additional assistance.
- Instructs computer system users in the safe and proper use of computer equipment and of computer applications.
- Answers questions and assists in resolving problems related to the methods and procedures for utilizing computer applications.
- Installs, tests, and monitors the operation of computer hardware and software.
- Configures hardware and software.
- Assists in creating databases and spreadsheets and designing and generating related reports.
- Assists in the configuration and security of personal computers.
- Maintains various records documentation, and inventories for department computer systems.
Benefits
- The Court pays 100% of Employee health premium
- 100% of the medical premium for Employee + Dependent
- 100% of the medical premium for Employee + Family coverage
- 100% of Employee dental premium
- 100% of Employee + Dependent dental
- 100% of Employee + Family coverage dental
- Paid Vacation and Paid Sick Time
- 14 Paid Holidays + 1 Floating Holiday
- Biweekly Court contribution of approximately 32.47% of gross wages towards employee's mandatory retirement account. SBCERS Plan 8.
- Retirement reciprocity (for current public employers)
- Time and service credit towards vacation accrual rate (for current public employers)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
