IT Specialist I
Linfield Christian School•Temecula, CA
•$22 - $23•Onsite
About The Position
Under the direction of the Director of IT, the IT Specialist I serves as a Tier 1 technician focusing on foundational desktop support. This role involves fielding basic support requests, troubleshooting end-user hardware and software issues, and providing overall assistance to the entire IT department.
Requirements
- Demonstrate foundational knowledge of computer hardware, software, and peripherals.
- Effectively troubleshoot common desktop and application issues.
- Provide clear and patient technical assistance to non-technical users.
- Establish and maintain cooperative working relations with colleagues and students.
- Work efficiently in a fast-paced environment with frequent interruptions.
- Follow established IT policies and administrative procedures.
Nice To Haves
- Associate degree (A.S.) in computer science or equivalent OR one year of related experience and/or training OR equivalent combination of education and experience
- CompTIA A+
- CompTIA Network+
- Basic knowledge of Windows Active Directory and Google/Microsoft admin consoles.
- Knowledge of network cabling standards and VoIP phone systems.
- Experience with laptop, desktop, PC repair and printer maintenance.
- Familiarity with AV systems (TVs, projectors) and other classroom technologies.
- Comfortable with using basic hand tools (drills, screwdrivers).
Responsibilities
- Serve as the primary point of contact for desktop support requests (Tier 1).
- Install, configure, and troubleshoot operating systems (Windows/macOS) and software applications.
- Perform hardware repairs and maintenance on PCs, laptops, printers, and other peripherals.
- Respond promptly to staff and faculty technical needs, ensuring high levels of customer service.
- Assist with the setup and operation of multi-media/AV equipment for classrooms.
- Provide basic user training on common software and hardware functions.
- Perform basic user account administration (password resets, group assignments) in Google Workspace and Microsoft admin consoles.
- Execute physical tasks such as network cabling, workstation moves, and peripheral setups.
- Document support activities and maintain accurate inventory records.
- All other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
