IT Software Engineer

Yusen Logistics•Jacksonville, FL

About The Position

The Software Engineer develops and manages systems that enable information exchange within the company’s infrastructure and with external trading partners. The role includes system installation, configuration, maintenance, and support to ensure effective data integration and operational efficiency. It provides support for MultiValue databases, administers Universe/SQL databases for ERP systems, and supports and enhances intranet and client web portals using .NET technologies. The position develops software and applications, supports data integration initiatives, identifies opportunities to improve customer and internal system integration, consults with users and customers on process improvements, and creates reports to improve Service Level Agreement (SLA) visibility. It follows Software Development Life Cycle (SDLC) processes, collaborates on cross-functional projects, and performs EDI mapping and custom alert and report development. The role requires working with Taylored customers and may involve domestic travel, confidential information, interruptions, multiple demands, tight deadlines, emergency situations, and work outside regular business hours as part of an enterprise-systems support rotation.

Requirements

A bachelor’s degree or equivalent experience is required.
At least 5 years of experience as a programmer/analyst, including demonstrated work on data integration projects.
Extensive knowledge of data processing, relational databases, Universe/Unidata/MV-db, SQL, Oracle, and Warehouse Management Systems.
Technical proficiency with networking devices, web development, label generation, and end-user support.
Strong background in the Transportation & Logistics industry.
Proficiency with XML, X.12 EDI standards, SOAP, JSON, ASCII files, FTP, and ODBC.
Experience developing standards, procedures, and guidelines for technical and operational use.
Over 5 years of experience with Universe and integration solutions involving Warehouse Management Systems.
Ability to query and generate reports using SQL and Oracle.
Strong research skills and adaptability to new technologies.
Excellent verbal and written communication skills, with technical and business acumen.
Strong interpersonal skills and ability to work as a team player.
Flexibility in scheduling and ability to manage changing priorities accurately and with self-initiative.
Ability to work under moderate to high stress, tight deadlines, and emergency situations.
Ability to maintain confidentiality when accessing sensitive and proprietary information.
Results-oriented approach and ability to thrive in fast-paced environments.
Strong organizational and project management skills.
Self-motivation and ability to manage multiple tasks and meet deadlines.
Ability to work independently and collaboratively.

Nice To Haves

A degree in Computer Science or Software Engineering (BSCS/BSSE) is preferred.

Responsibilities

Provide data and information systems support, particularly for MultiValue databases.
Plan, coordinate, and develop software, hardware, networks, applications, and data integration initiatives.
Identify projects that improve customer and internal system integration strategies.
Consult with users and customers to identify and improve inefficient processes.
Develop reports to improve Service Level Agreement (SLA) visibility.
Administer Universe/SQL databases supporting ERP systems.
Support and enhance intranet and client web portals using .NET technologies.
Follow Software Development Life Cycle (SDLC) processes to develop, test, and deliver application solutions.
Collaborate on cross-functional organizational projects.
Perform Electronic Data Interchange (EDI) mapping using third-party tools.
Develop custom alerts and reports using ODBC, SQL, and VB script.
Work directly with Taylored customers.
Participate in a rotation that supports enterprise systems outside normal business hours.