IT Services Intern
BXP•Boston, MA
•Onsite
About The Position
Perform support and project responsibilities in the Information Technology (IT) Services team in the Information Systems (IS) Department. This role involves supporting end-users with hardware and software, contributing to security initiatives, and working on assigned projects.
Requirements
- Possess a service orientation and attitude in working with others.
- Be detail-oriented and methodical in solving problems and managing multiple projects.
- Possess an aptitude toward learning technical concepts.
- Be results-oriented and a quick learner in supporting new products and technologies.
- Possess a working knowledge of Microsoft solution and products.
Responsibilities
- Perform support of desktops, laptops, printers, mobile devices and other hardware.
- Support the use and troubleshooting of Microsoft Office and other software.
- Support the migration of desktops and laptops to Windows 10.
- Review vulnerability scans and implement recommended changes.
- Audit and provision software on desktops and laptops.
- Support the use of operating systems and software applications including, but not limited to, Windows, Microsoft Teams, Microsoft Office and Adobe applications.
- Maintain and enforce software policies and standards.
- Perform support of security solutions as assigned.
- Work on assigned projects.
Benefits
- medical and dental coverage
- a retirement savings plan with competitive company match
- backup childcare
- educational assistance
- employee support programs
- a generous commuter transit subsidy
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
