IT Intern
Brose•Auburn Hills, MI
•Onsite
About The Position
Brose invests in new technologies and business areas for a successful future. Let's shape our future together. This role involves supporting IT system requirements, managing IT inventory, installing and maintaining end devices, handling incidents and service requests, and ensuring KPI compliance for Windows devices. The intern will also prepare end-of-life devices for recycling, support hardware upgrades, maintain IT documentation, and identify improvement opportunities.
Requirements
- Available to work on-site in Auburn Hills.
- Available to work 20–29 hours per week during the school year (flexible schedule).
- Available to work 30–40 hours per week during the summer (flexible schedule).
- Currently enrolled in a college or university program (graduation year 2027 or later) and pursuing a degree in Information Systems or similar discipline
- Basic topology network knowledge
- Basic network knowledge
- Microsoft Software
- Software installation
Responsibilities
- Work with IT Manager to understand and support IT system requirements
- Manage IT inventory assets using internal ITSM tool (BITS)
- Install, configure, and maintain end devices (PCs, smartphones, printers, tablets)
- Handle and resolve incidents and service requests following ITSM processes
- Ensure proper ticket documentation, categorization, and escalation
- Perform basic troubleshooting and root cause analysis
- Prepare end-of-life devices for recycling in line with IT security protocols
- Support hardware upgrades (RAM, disks) for workstations and laptops
- Ensure KPI compliance for Windows devices (patching, antivirus, BitLocker)
- Maintain IT documentation and asset records
- Identify improvement opportunities and support automation initiatives
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
