IT Intern

Thea Energy•Kearny, NJ

3d•Onsite

About The Position

We are looking for a motivated, tech-savvy IT Intern to join our IT team. In this role, you will get hands-on experience dealing with day-to-day IT operations, troubleshooting hardware and software issues, and assisting with internal projects. This is an excellent opportunity for a current student or recent graduate looking to jumpstart their career in IT support, systems administration, or network engineering.

Requirements

Currently pursuing or recently completed a degree/certification in Computer Science, Information Technology, Cybersecurity, or a related field.
Basic understanding of desktop operating systems (Windows 10/11, macOS) and core networking concepts (IP addressing, Wi-Fi troubleshooting, DNS).
A logical approach to troubleshooting and a strong desire to figure out how things work.
Excellent verbal and written communication skills; ability to explain technical fixes to non-technical users in a friendly, patient manner.
Ability to handle sensitive company data with discretion and maintain confidentiality.
Ability to occasionally lift up to 50 lbs.
Ability to perform activities such as typing, standing, or sitting for extended periods of time.
Ability to work in a facility that contains industrial hazards including heat, cold, noise, fumes, strong magnets, high voltage, high current, pressure systems, and cryogenics.

Responsibilities

Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
Help configure, deploy, and maintain company laptops, workstations, printers, etc.
Assist with user onboarding and offboarding, including setting up accounts in Microsoft 365, Google Workspace, Active Directory, or other internal tools.
Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
Provide support on upcoming IT infrastructure projects (e.g., system migrations, network upgrades, or security audits).