IT Intern

PHI - Quality Care Through Quality Jobs•Phoenix, AZ

3d•Onsite

About The Position

PHI Health is seeking dynamic and driven individuals to join their team as IT Interns. This role is crucial in supporting the seamless operations of the company's advanced fleet and ensuring patient safety within a life-saving emergency medical services environment. The intern will collaborate with industry professionals, contributing to initiatives that enhance services and expand reach. PHI Health is the leading air ambulance provider in the United States, known for its safety record and specialized personnel. They transport over 22,000 patients annually from more than 80 bases nationwide, while also engaging in community outreach and education. The company's mission is to 'move communities to health' with the highest standard of safety.

Requirements

High school diploma or equivalent required.
Pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

Provide high-level customer responsiveness, excellent documentation, communication skills, and attention to detail.
Research and manage technology solutions to align with business needs.
Draft and update system documentation and network diagrams.
Automate tasks and monitor their effectiveness.
Undertake other IT projects as assigned by management.
Conducts asset management, including tracking and inventory of IT equipment.
Performs asset management audits to ensure accurate records of all IT hardware and software.
Conducts Air Watch audits, ensuring the Mobile Device Management (MDM) system is optimized and up to date.
Carries out cell phone audits, verifying device compliance and usage alignment with company policies.
Maintains strict attention to detail in all tasks to ensure accuracy and reliability of data and systems.
Collaborates with the IT team and cross-functional departments to resolve issues and support projects.
Assists in maintaining IT documentation and procedures.
Assists with processing business invoices and purchase orders.
Performs other duties and responsibilities as assigned.