IT Service Desk II, Information Technology, Full-time
Brooks Rehabilitation•Jacksonville, FL
•Onsite
About The Position
This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. Gathers requirements, makes technical recommendations, configures, and implements computer systems, subsystems or modifications to existing systems to achieve the objectives of projects assigned in the most efficient manner.
Requirements
- Bachelor’s Degree that emphasizes Math, Business or computer science with 1 year of system support and analysis, Associates Degree/Certification.
- 2 years of help desk experience.
- Efficient in completing assigned tasks individually or as part of a team.
- Strong technical knowledge and be able to use that knowledge to analyze and resolve technical issues efficiently with minimal supervision.
Nice To Haves
- Experience with Norton Ghost, Cisco VPN, and Active Directory a plus.
Responsibilities
- Gathers requirements, makes technical recommendations, configures, and implements computer systems, subsystems or modifications to existing systems to achieve the objectives of projects assigned in the most efficient manner.
Benefits
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
