IT Security Operations Intern

MWRD•Chicago, IL

2d•Onsite

About The Position

The Information Technology Department of the Metropolitan Water Reclamation District of Greater Chicago (the District) is seeking an intern to support the Security Operations team. Under the guidance of a Security Operations staff member, the intern will assist with various responsibilities related to cybersecurity initiatives.

Requirements

Strong communication skills.
Ability to collaborate effectively across departments, throughout the agency, and with external partners.
Solid technical understanding of information systems and the ability to identify security and compliance issues.
Familiarity with operating systems, identity and access management (IAM), and cloud platforms (Windows, Linux, Active Directory, Entra).
Experience with system architecture, network environments (LAN/WAN), and patch management processes.
Knowledge of cybersecurity tools, practices, and frameworks.
Demonstrated aptitude for troubleshooting and problem-solving, with a resourceful and analytical approach.
Currently enrolled in a degree-seeking program in an accredited college or university and will be enrolled in the 2026/2027 school year.
Permanent residency within the territorial boundaries of the MWRD (students may attend school outside the territorial boundaries).
Must be a citizen or national of the United States, or an individual who is otherwise legally authorized to work in the United States.
Applicants must be a current graduate or undergraduate student seeking a degree in Computer Science, Information Systems, Data Science, or Cybersecurity.

Responsibilities

Review and update asset inventory records
Conduct software and hardware vulnerability analyses and support security investigations
Prepare reports identifying systems that require software updates
Verify and validate systems after software updates are applied
Develop content for employee email communications and security awareness assessments
Analyze log files and prepare summary reports for management
Create and edit network and system diagrams
Attend section meetings and document notes/minutes
Participate in incident response planning and assist with updating related documentation
Review technical documentation for accuracy and needed revisions
Collaborate with supervisors, team members, and external partners
Contribute to the development of the internal technical wiki and documentation library
Support tasks and projects aligned with the District’s cybersecurity initiatives and goals