L&I IT Quality Assurance - Journey

State of Washington•Thurston County – Tumwater, WA
•Hybrid

About The Position

The IT Quality Assurance Journey role reports to the IT Systems Testing & Quality Assurance Manager and leads software testing initiatives across enterprise IT projects and product teams. The position promotes consistent testing practices and modern quality standards, collaborates with and mentors testers through the Software Testing Community of Practice, and helps foster continuous improvement. It designs and implements scalable, efficient, user-focused testing processes and strategies, including functional and non-functional testing automation. The role supports reliable, high-quality software serving Washington State citizens and businesses. Candidates who reside in Washington State or are willing to relocate are primarily sought. Financial systems experience is a plus but not required. This position may be eligible for hybrid or remote work and offers teleworking and flexible custom work schedules. Remote work from outside Washington requires approval. The position is represented by the Washington Federation of State Employees. L&I may use the announcement to fill multiple permanent and/or non-permanent positions.

Requirements

  • At least eight years of qualifying professional IT experience working full-time in a professional IT environment; alternatively, a bachelor's degree or higher in Information Technology, Computer Science, Business Administration, or a closely related field plus four years of qualifying experience; or an associate's degree or higher in one of those fields plus six years of qualifying experience. Education or accredited vocational training may substitute year for year for experience, up to four years.
  • At least four years of experience with software testing types including system, integration, data validation, user acceptance, scalability, performance, stress, load, and regression testing.
  • At least four years of experience with functional and non-functional software testing methodologies throughout the SDLC and with test-driven development practices.
  • At least four years of experience writing and executing test plans, test scenarios, test cases, automated test scripts, and documentation and interpretation of test results.
  • At least four years of experience analyzing functional design requirements and/or user stories and developing use case scenarios.
  • At least four years of experience configuring and managing software testing tools for manual test cases and automated test scripts, managing test case libraries, tracking defects, and reporting test statuses.
  • Ability to take action to learn and grow.
  • Ability to take action to meet the needs of others.
  • Functional and non-functional automation experience is required.
  • Submit a completed online application with detailed work history and three professional references with current telephone numbers.
  • Candidates offered a position must have work authorization that does not require employer visa sponsorship now or in the future.

Nice To Haves

  • Professional quality assurance or software testing certification, such as ISTQB Certified Tester Foundation Level (CTFL) or Certified Software Test Engineer (CSTE).
  • Three years of experience applying Agile/Scrum or other modern software development methodologies to test-driven development practices.
  • Three years of experience with Visual Studio or another integrated development environment (IDE).
  • Three years of experience developing and executing SQL queries.
  • Experience with financial systems.

Responsibilities

  • Establish, standardize, and administer testing methodology, processes, and procedures for assigned projects and product teams.
  • Document testing methodology and processes for projects and product teams.
  • Collaborate with business and project stakeholders to promote consistent and appropriate test processes across projects and the IT Division.
  • Identify testing types, test environment needs, and detailed test-phase schedules for project planning.
  • Manage test data and version controls in test environments.
  • Develop test plans based on requirements for system, functional, integration, performance, regression, and user acceptance testing.
  • Provide a framework for managing and developing test cases and automated test scripts, and develop test cases mapped to business requirements.
  • Participate in requirements and design reviews to provide early test-planning input, identify risks, and detect flaws.
  • Design and develop manual test cases and automated test scripts.
  • Manage and conduct system, functional, integration, performance, load, stress, regression, and user acceptance testing.
  • Develop, support, and maintain test case and test script libraries.
  • Report test progress and effectiveness during validation.
  • Manage defects identified throughout the Software Development Lifecycle.
  • Work with developers on test-driven development activities, including code reviews and reviews of unit test scripts and results, and recommend improvements.
  • Mentor fellow testers and contribute to the Software Testing Community of Practice.
  • Perform other duties as needed.

Benefits

  • Generous retirement package for eligible state employees at the end of their careers.
  • Competitive benefits package.
  • Teleworking and flexible custom work schedules.
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