IT Quality Assurance Manager

General Dynamics Information Technology • Falls Church, VA

22h • $127,500 - $172,500 • Hybrid

About The Position

The Portfolio Test Lead – VA Programs provides strategic and hands-on leadership for testing across multiple contracts within GDIT’s Veterans Affairs portfolio. The role leads testing in a matrixed environment across 4–10 concurrent projects, with test teams of 2–15 people per project, and tailors test approaches to each project’s needs while promoting common best practices.

The position works with GDIT and VA leadership to set testing strategies, communicate quality risks and results, and ensure testing supports VA mission and business objectives. This includes accessibility compliance under Section 508 and WCAG 2.1 AA, performance testing at production-representative scale, legacy-to-modern system parity, and end-to-end integration across VA enterprise services.

The role defines portfolio-wide standards, metrics, and reporting; coaches project teams; promotes pragmatic automation and continuous testing in CI/CD pipelines; and remains hands-on as needed. It coordinates stakeholders across delivery teams and leads risk management and continuous improvement. Expected first-90-day outcomes include an assessment and improvement roadmap for portfolio testing, adoption of a standardized test strategy framework by at least two projects, and baseline quality metrics with a regular reporting cadence and an executive-level briefing.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• 8 or more years of experience in software testing or quality assurance, including hands-on test design and execution.
• 3 or more years leading testing across multiple projects or programs, preferably in a matrixed environment.
• Experience tailoring test strategies for different project sizes and methodologies, including Agile, SAFe, Waterfall, and hybrid approaches.
• Experience with performance testing using production-representative data volumes and realistic usage patterns.
• Experience with integration testing in complex enterprise environments, such as SSO, MPI, content or document services, and API gateways.
• Experience supporting or leading legacy-to-modern parity testing or large-scale modernization efforts.
• Working knowledge of Section 508 and WCAG 2.1 AA accessibility standards and how to validate them in testing.
• Experience with test management and defect tracking tools such as Jira, Azure DevOps, ALM, or qTest.
• Strong leadership and communication skills, including briefing senior leadership and communicating trade-offs and risks.
• U.S. citizenship and ability to obtain required VA, public trust, or other clearance, as applicable.

Nice To Haves

• Experience supporting the U.S. Department of Veterans Affairs or other federal health IT programs.
• Familiarity with VA systems and enterprise services, such as MPI, eFolder, VA SSO or identity services, and VA API gateways.
• Experience with DevSecOps and CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps pipelines, and test automation frameworks such as Selenium, Cypress, Playwright, or REST API tools.
• Relevant certifications such as ISTQB, CSTE, SAFe, PMP, or Agile-related certifications.

Responsibilities

• Lead testing across multiple VA contracts and 4–10 active projects, coordinating matrixed teams of employees, subcontractors, and VA resources.
• Develop and tailor project-specific strategies for functional, regression, integration, performance, security, and user acceptance testing.
• Incorporate Section 508 and WCAG 2.1 AA accessibility requirements into test planning, tooling, execution, and defect triage.
• Define performance and load-testing approaches using production-representative data volumes and realistic usage patterns.
• Lead testing that validates behavioral and data parity between legacy and modernized systems, including side-by-side comparisons, migration validation, and critical-workflow regression coverage.
• Plan and lead integration testing across VA enterprise services, including SSO, MPI, eFolder, API gateways, and other shared services.
• Define and maintain portfolio-level test standards, templates, and processes, and coach project teams in applying them with project-specific tailoring.
• Remain hands-on when needed by reviewing or authoring complex test scenarios, validating performance scripts, reviewing accessibility findings, and troubleshooting integration issues.
• Promote pragmatic test automation and continuous testing in CI/CD pipelines, prioritizing high-value regression, integration, and API test suites.
• Define, track, and report quality and testing metrics, including coverage, defect trends, escape rates, performance benchmarks, and accessibility compliance.
• Brief GDIT and VA leadership on testing strategies, risks, and outcomes, and recommend options when quality and risk trade-offs arise.
• Identify portfolio-level quality and testing risks early and drive mitigation strategies across projects.
• Coordinate and influence test leads and engineers across projects, align priorities, and resolve cross-team issues without relying on direct line authority.
• Lead retrospectives, root-cause analysis, and lessons-learned activities, and roll out improvements such as shared test suites, reusable scripts, and integration test harnesses.
• Collaborate with program managers, architects, developers, and operations teams to integrate testing into delivery plans and ensure features and integrations are testable.
• Assess testing practices across active VA projects and deliver a portfolio testing roadmap with prioritized improvements and agreed target outcomes.
• Establish and socialize a standardized test strategy framework and support its adoption by at least two projects for upcoming releases.
• Define baseline quality metrics, establish a regular reporting cadence, and deliver at least one executive-level testing and quality briefing.

Benefits

• Medical plan options, including some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with pre-tax and post-tax contributions and a company match.
• Full flex work weeks where possible.
• Paid time off plans, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance, provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior