IT Project Tech Lead / AI Program Manager - Vice President

Citi • Irving, TX

2d • $125,760 - $188,640

About The Position

Citi is seeking an experienced, accountable Technical Project Manager focused on AI Governance and Responsible AI in financial services. The role oversees AI projects from inception through delivery, ensuring projects meet business objectives and comply with applicable governance frameworks, ethical guidelines, regulatory requirements, and internal policies.

The position combines technical project management, AI governance, Agile delivery, stakeholder coordination, and communication. The Project Manager works with business stakeholders and technical teams—including data scientists, ML engineers, and software developers—and coordinates with legal, compliance, risk, and architecture teams to obtain required approvals. The role also provides status updates and recommendations to senior leaders and project sponsors, resolves conflicts and impediments, and drives continuous improvement across AI initiatives.

Requirements

• 6–10 years of experience in technical project management, including at least 3 years managing AI/ML projects.
• Thorough understanding and proven experience with AI governance frameworks, ethical AI principles, and regulatory compliance specific to financial services.
• Strong experience in Agile environments, including serving as a Scrum Master.
• Demonstrated ability to plan, track, and deliver complex technical projects on time and within budget.
• Excellent written and verbal communication skills, including the ability to explain technical concepts and project status to diverse audiences and senior leadership.
• Proven ability to coordinate and communicate with technical, business, legal, and compliance stakeholders to achieve project objectives and secure approvals.
• Strong technical aptitude to communicate effectively with technical teams and understand architectural decisions and challenges.
• Exceptional problem-solving, conflict-resolution, and negotiation skills.
• High accountability and commitment, with a growth mindset and willingness to learn and improve.
• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.

Responsibilities

• Lead multiple technical AI projects, defining scope, goals, deliverables, and resource requirements and ensuring delivery on time, within scope, and within budget.
• Integrate AI governance and Responsible AI principles throughout project lifecycles and ensure compliance with ethical guidelines, regulations, and internal policies relevant to financial firms.
• Coordinate creation and maintenance of AI project documentation and facilitate communication and required internal and external approvals, including legal, compliance, risk, and architecture approvals.
• Develop project plans, track progress against milestones, manage risks and dependencies, and oversee execution and delivery of AI solutions.
• Work in Agile environments and serve as a Scrum Master when needed; facilitate sprint planning, daily stand-ups, reviews, and retrospectives, remove impediments, and foster collaboration.
• Act as the primary liaison between business stakeholders and technical teams, translating business requirements into technical tasks and maintaining mutual understanding.
• Provide timely status updates, executive summaries, and recommendations to senior leadership, project sponsors, and other stakeholders, tailoring communication to the audience.
• Identify and resolve project conflicts, impediments, and interpersonal issues while maintaining project momentum and positive team dynamics.
• Take accountability for project outcomes and pursue business objectives while upholding Responsible AI principles.
• Seek improvement opportunities, anticipate challenges, and drive strategic priorities in the AI landscape.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager