Project Management Lead, Vice President

Citi•Getzville, NY

4d•$92,000 - $138,000

About The Position

The Project Management Lead is a strategic project management professional who stays current with developments in the field and contributes to business direction. The role serves as a recognized technical authority, provides advice on business technology or operations, and delivers complex work with significant impact across an area. It requires communication and diplomacy skills to guide and influence colleagues and occasional external customers, as well as basic commercial awareness. This is not a typical PMO coordination role. It requires previous Risk experience and skills at the intersection of domain expertise and change management, along with good AI literacy. Risk consulting experience may also be helpful. The role manages large, multifaceted projects or multiple projects and drives business outcomes in partnership with customers and internal teams. It assesses and manages risk, maintains project controls and reporting, and applies lessons learned to improve future projects. The position is in Citi’s Project and Program Management group, based in Getzville, New York. It is full-time, with a stated salary range of $92,000 to $138,000. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Benefits include medical, dental and vision coverage; a 401(k); life, accident and disability insurance; wellness programs; paid time off; and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

Requirements

6–10 years of project management experience, preferably in a mortgage or financial services environment.
Previous Risk experience.
Skills spanning domain expertise and change management, with good AI literacy.
Ability to develop project plans and manage individual deadlines and goals.
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and use.
Ability to identify issues and problems, generate solutions, select appropriate alternatives, and use basic root-cause analysis.
Ability to manage project scope by assessing requirement changes and determining and communicating their impact on budget, time, and risk.
Ability to manage client expectations, anticipate and track operational and tactical risks, clarify and track requirements and issues, remove barriers, resolve minor project issues, and escalate when required.
Proficiency with MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional.
Bachelor’s or university degree.

Nice To Haves

PMP certification is strongly preferred.
Six Sigma experience or qualification is a plus.
Risk consulting experience may be helpful.
Master’s degree preferred.
Keeping abreast of industry trends and new technology through professional associations, trade journals, networking, training, and seminars.

Responsibilities

Manage a large, multifaceted project, account, or campaign, or multiple projects at the same time.
Own project goals and foster a shared sense of purpose within the project team.
Organize new challenges and drive business results.
Use best-practice PMO methodology to create project plans that meet stakeholder and customer needs and deliver desired outcomes within budget.
Drive project results as a representative of the business.
Work with customers, Sales, Engineering, and Manufacturing to define project scope, objectives, and project-member responsibilities.
Prepare, maintain, and submit clear activity, progress, time-recording, and management reports.
Assess project risks and identify potential problems before they occur.
Track participant progress against project goals proactively.
Define, teach, and enforce good project management practices, including breaking complex interdependent activities into documented, monitored, and controlled tasks and subtasks.
Adapt the project approach to the context and constraints of each project when required.
Improve personal and team skills through lessons-learned reviews at project completion, and apply lessons learned to future projects.
Recognize emerging or existing problems, articulate them, bring together the appropriate people to resolve them, and confirm when they are addressed and closed.
Communicate project status upward and to the client, and communicate milestones, updates, and actual or potential customer escalations to concerned parties.
Follow escalation and change-control processes proactively.
Own management reports for assigned engagements.
Build productive working relationships among project sponsors, users of project results, resource owners, and project team members.
Assess risk in business decisions, protect the firm's reputation and assets, drive compliance with applicable laws, rules, regulations, and policy, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid time off, including planned vacation and unplanned sick leave
Paid holidays
Eligible employees may receive discretionary and formulaic incentive and retention awards