IT Project Manager – Journey

State of Washington•Thurston County – Lacey, WA
•Hybrid

About The Position

WSDOT’s Technology Services Division is seeking a journey-level IT Project Manager to support the delivery of agency technology projects using established project management principles, methods, and tools. The position plans, coordinates, and monitors IT projects spanning requirements gathering, business analysis, system design, development, acquisition, installation, and implementation. It tracks scope, schedule, budget, risks, issues, and dependencies in accordance with statewide and WSDOT project management standards. Reporting to the Manager of the Enterprise Technology Project Management Office, the position works with business customers, technical teams, and project stakeholders to identify project needs, document requirements, and coordinate work. It applies WaTech and TSD project management standards, manages cross-project impacts, and supports delivery of technology solutions aligned with WSDOT’s mission and organizational objectives. The role manages assigned low- and medium-risk projects under general supervision.

Requirements

  • Demonstrated experience independently managing IT projects using established frameworks and templates.
  • Working knowledge of project management principles, methodologies such as PMBOK and Agile, and the IT project lifecycle.
  • Ability to coordinate projects, develop documentation, monitor scope, schedule, budget, risks, and issues, and apply standards independently.
  • Applied experience resolving routine issues and maintaining compliance.
  • Professional experience facilitating meetings, preparing documentation, and coordinating cross-functional teams.
  • Thorough knowledge of communication strategies for technical and non-technical audiences.
  • Ability to build collaborative relationships and communicate project status independently.
  • Practical experience analyzing business needs, documenting requirements, and developing analysis artifacts.
  • Applied knowledge of business analysis methods, requirements elicitation, process mapping, and functional documentation.
  • Ability to ensure alignment with project scope and objectives independently.
  • Hands-on experience supporting risk identification, issue tracking, and change control processes.
  • Functional knowledge of project governance and risk management practices.
  • Ability to independently identify, document, assess, and communicate project risks, issues, and change requests using established processes.
  • Applied experience using Microsoft Office, Project, Teams, SharePoint, Visio, and related collaboration tools.
  • Working knowledge of project management and documentation tools, with the ability to learn new technologies quickly.
  • Ability to research and document business requirements, functional requirements, and project constraints.
  • Ability to diagram business processes and basic system workflows using established tools.
  • Ability to perform structured analytical thinking, including problem solving, process evaluation, and conceptual modeling.
  • Demonstrates commitment to learning and growth and takes action to meet the needs of others.

Nice To Haves

  • Knowledge and understanding of state procurement processes and legal considerations; ability to review and support contract documentation and work effectively with vendors and procurement staff to ensure requirements and deliverables are met.
  • Understanding of continuous improvement principles, methodologies, and tools, including Lean or Six Sigma; ability to identify and implement process enhancements and contribute recommendations and improvement activities.
  • Experience establishing organizational change management models and practices, supporting development and communication of change materials, and helping plan and execute change activities.

Responsibilities

  • Manage assigned low- and medium-risk WSDOT technology projects under general supervision.
  • Support planning, coordination, and monitoring of project team activities throughout the project lifecycle.
  • Support development and coordination of RFP, RFQ, and RFI activities in collaboration with the Administrative Contracts Office.
  • Support risk identification, issue tracking, and change control processes.
  • Support compliance with applicable RCWs, WaTech policies, standards, and guidelines.
  • Communicate project status to stakeholders, participate in meetings, and coordinate site visits as required.
  • Support development and documentation of business requirements and engagement with WSDOT TSD business customers and technical groups.
  • Contribute to continuous improvement of project management practices and tools.
  • Coordinate project work and track scope, schedule, budget, risks, issues, and dependencies.
  • Apply WaTech and TSD project management standards and manage cross-project impacts.

Benefits

  • 12 paid holidays.
  • Full-time employees earn up to 25 paid vacation days per year.
  • Tuition assistance options for permanent employees, including tuition reimbursement programs and government discounts at participating colleges.
  • Eligibility for federal student loan forgiveness for permanent employees.
  • Comprehensive benefits package with a variety of healthcare options.
  • Choice of state retirement programs.
  • Flexible schedule options, including telework options for eligible positions.
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