IT Network Administrator - Journey

State of Washington•Thurston County – Olympia, WA

About The Position

The Department of Licensing’s Information Services Division is seeking a Network Administrator to join its Network Support team. The role helps keep the agency’s network secure, reliable, and available across Washington, supporting more than 350 network devices at 275 sites. The administrator uses independent judgment to translate business needs into network solutions and address issues affecting agency operations. The position designs, implements, and maintains LAN/WAN switching, routing, and wireless connectivity; coordinates internet circuit changes; and selects, configures, deploys, and supports replacement network equipment. It also manages firewalls, network access controls, and internal security zones, monitors network performance, troubleshoots connectivity and service outages, collaborates with internal and external partners, and maintains network documentation. DOL emphasizes respect, trust, diversity, inclusion, and equity in its workplace and service delivery.

Requirements

Eight years of experience analyzing, installing, or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment, and providing customer or technical support in information technology.
Up to five years of relevant education in computer sciences or a closely related field may substitute year for year for experience: an associate’s degree counts for two years, a bachelor’s degree for four years, and a master’s degree for five years.
Ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors and decisions.
Must be available for on-call responsibilities, occasional evening and weekend work, and work beyond 40 hours as needed.
Flexibility in scheduled workdays is required.
Must be able to travel locally and statewide, using state vehicles and potentially a personal vehicle.
A pre-employment check, including criminal record history, will be conducted.
Candidates offered employment must possess work authorization that does not require employer visa sponsorship now or in the future.
Applicants must attach a current cover letter and complete all application areas, including supplemental questions and attachments.

Nice To Haves

Cisco Certified Network Associate (CCNA) certification.
CompTIA Network+ certification.

Responsibilities

Design, implement, and maintain switching, routing, and wireless connectivity for the agency’s LAN and WAN.
Coordinate procurement, replacement, relocation, and removal of internet circuits.
Select, configure, deploy, and support replacement network equipment.
Configure and manage firewalls, network access controls, and internal network security zones.
Monitor network performance and analyze traffic, packet captures, and logs.
Trace cabling and resolve connectivity issues, equipment failures, and service outages.
Work with IT teams, end users, other state agencies, vendors, and business partners to maintain connections and resolve network issues.
Maintain network configurations and documentation, and securely remove configurations from retired equipment.
Promote respectful, equitable, and inclusive workplace behaviors and customer service.
Take action to learn and grow and to meet the needs of others.