IT Network Administrator III - V

Lansing Board of Water & Light•Lansing, MI

1d•$94,000 - $143,900•Onsite

About The Position

The Lansing Board of Water & Light (LBWL) is seeking an IT Network Administrator at level III, IV, or V. The role plans, develops, installs, configures, maintains, supports, and optimizes local and wide area network connections, network devices, associated software, and communication links. The administrator troubleshoots network performance, analyzes traffic, and provides redundancy, quality-of-service, and capacity-planning solutions, with LBWL’s data centers as a primary focus. The successful candidate in this recruiting round is expected to bring extensive data-center experience, including senior-level capability in NX-OS, ACI, OSPF, BGP, Palo Alto firewalls, and S2S; MDS and UCS experience is advantageous. The role’s scope and requirements vary by level. Level III handles network support and projects with some guidance and requires a CCNA or equivalent experience and 5–7 years as a Network Administrator. Level IV takes on technology roadmap planning, mentoring, and research, and requires a CCNP or equivalent experience and 8–10 years. Level V provides broader technical leadership across core technologies and requires a CCIE or equivalent experience and 15+ years. All levels require a relevant bachelor’s degree or, for level V, a bachelor’s or graduate degree in a relevant technical field. The position includes participation in an on-call rotation. Work is performed in a temperature-controlled office environment, with frequent communication across departments and ongoing use of a computer and office equipment. The role may require lifting and carrying up to 30 pounds and occasional use of stairs. The listed starting salary ranges are $94,000–$114,700 for level III, $104,400–$128,500 for level IV, and $116,000–$143,900 for level V. The posting also separately lists a starting salary range of $96,400–$117,600. BWL describes its compensation and benefits as including competitive wages, employee development, and professional growth opportunities; vacation, free choice, sick leave, parental leave, and 11 paid holidays; medical, prescription, dental, life, and long-term disability coverage; employee assistance; voluntary vision and other supplemental benefits, flexible spending, tuition reimbursement, and a forgivable $5,000 home-purchase loan for a home in Lansing; retirement plans; post-retirement benefits; on-site fitness centers, a work-life balance program, and free parking.

Requirements

Level III: CCNA or equivalent experience. For equivalent experience, provide a letter outlining work experience covering each point tested in the certification.
Level IV: CCNP or equivalent experience. For equivalent experience, provide a letter outlining work experience covering each point tested in the certification.
Level V: CCIE or equivalent experience. For equivalent experience, provide a letter outlining work experience covering each point tested in the certification.
Level III: Bachelor’s degree in Information Management, Computer Science, or a similar field.
Level IV: Bachelor’s degree in Information Management, Computer Science, or a similar field.
Level V: Bachelor’s or graduate degree in Information Management, Computer Science, or a similar technical field; an MBA may be considered.
Level III: 5–7 years of experience as a Network Administrator.
Level IV: 8–10 years of experience as a Network Administrator.
Level V: 15 or more years of experience as a Network Administrator.
Certification in one or more listed technologies, including Cisco routing and switching; MPLS and other internet or telephony technologies; Cisco Unified Call Manager; Cisco ACI; ISE and/or Radius Firepower; Cisco Call Manager VOIP; VPN and tunnel setup and management; DNS; DHCP; other standard networking technologies; or cloud networking including AWS and Azure.
Competence with CLI and GUI configuration of Cisco 9k, 7k, 6k, 5k, 3k, and 2k devices.
Knowledge of designing and implementing VLANs.
Ability to work effectively with vendor technical support such as TAC and in a team environment.
Ability to produce clear, professional written and verbal communication that conveys technical content appropriately for the audience.
Ability to retrieve data from computerized, typed, and written sources, and communicate project recommendations to internal teams and external agencies.
Strong written and oral communication skills.
Level III requires mastery of all level 1 abilities and skills; level IV requires mastery of level 1–3 abilities and skills; level V requires mastery of all levels 1–4 abilities and skills.
Level IV and V: Ability to navigate charged political or interpersonal situations, de-escalate conflict, and focus on resolving technical challenges.
Level V: Demonstrated ability to remain technically current as technologies evolve and work in a technically agile manner.
Predictable and reliable attendance; level V is also expected to comply with BWL policies and work rules.

Nice To Haves

Knowledge and experience with MDS and UCS.
Relevant certifications in one or more listed networking, telephony, security, or cloud technologies.
Level V: Network architecture experience and certifications, as available.

Responsibilities

Plan, develop, install, configure, maintain, support, and optimize local and wide area network connections, network devices, associated software, and communication links.
Troubleshoot network performance issues, analyze network traffic, and provide redundancy, quality-of-service, and capacity-planning solutions.
Monitor network resource health and conduct capacity planning for future budget years.
Resolve network-administration support tickets and participate in the on-call rotation; handle more complex tickets with guidance as appropriate to the level.
Serve as the primary resource or subject-matter expert for designated LBWL core technologies and provide technical leadership for upgrades and patching.
Manage small technical projects and, at higher levels, lead technical teams and technology rollouts.
Author departmental standards and prepare document drafts for enterprise use.
At levels IV and V, plan and execute technical roadmaps for assigned technologies, mentor and train less senior administrators, and research technologies to meet evolving needs.
At level V, help peers and junior personnel prioritize tasks, lead more complex work, and manage communication to support desired outcomes.
Prioritize work, execute the training plan established through the annual performance evaluation process, and demonstrate a customer-service-oriented support mentality.
Perform other duties as assigned by the supervisor.

Benefits

Competitive wages and opportunities for employee development and professional growth.
Vacation, free choice leave, sick leave, parental leave, and 11 paid holidays.
Medical and prescription coverage.
Dental insurance.
Life insurance and long-term disability coverage.
Employee assistance program.
Voluntary vision, supplemental and dependent life insurance, flexible spending, AFLAC options, LifeLock anti-theft, and long-term care benefits.
Tuition reimbursement.
BWL Home Purchase Plan: forgivable $5,000 loan for purchase of a home in Lansing.
Retirement programs including a 401(a) Defined Contribution Plan, described as 100% company paid up to 9.5% of base salary for BU positions and up to 13% for NBU positions, and 457 Deferred Compensation matches up to $2,500 per year.
Post-retirement benefits at the respective level of coverage, co-pays, and health care premium as active employees.
Two on-site fitness centers open 24/7, work-life balance program, and free parking.