IT Systems & Network Administrator
About The Position
The IT Systems & Network Administrator helps implement, maintain, and secure Kings III’s IT infrastructure in support of a mission-critical, 24x7 emergency communications environment. This hands-on role works across servers, networks, Microsoft 365, identity, backups, telecom, and endpoint platforms as part of a close-knit IT team. The administrator owns projects from planning through go-live, investigates escalated problems, and serves as a knowledgeable resource for the systems they manage. The role also participates in after-hours callback coverage for critical issues affecting the dispatch center or core infrastructure. The position is full-time and on-site at Kings III’s Coppell, Texas headquarters. The company describes its IT program as mature and well-funded, with a modern toolchain, defined scope, support from senior IT management, and opportunities to grow with the department.
Requirements
- High school diploma or equivalent.
- Proven experience working in a broad IT role within a small, dynamic team.
- At least 3 years administering servers, networks, identity, Microsoft 365, and security tooling.
- Hands-on experience with virtualized server environments such as VMware or Hyper-V.
- Ability to communicate clearly with technical and non-technical audiences at all levels of the organization.
- Strong troubleshooting skills and a sense of ownership.
- A learner’s mindset and the ability to both teach and be taught.
Nice To Haves
- Experience supporting SIP or VoIP platforms.
- Experience with NetApp SAN storage platforms.
- Familiarity with Aruba networking and Fortinet firewalls or wireless.
- Experience with backup and recovery platforms such as Veeam or equivalent.
- Basic scripting or automation experience, such as PowerShell.
- Relevant certifications such as CompTIA Network+ or Security+, or Microsoft cloud certifications.
Responsibilities
- Implement, maintain, and secure physical and virtual servers in Microsoft on-premises and cloud environments.
- Administer networks, including switches, firewalls, wireless, SANs, and monitoring platforms.
- Support Active Directory and Azure AD (Entra ID) in a hybrid environment.
- Administer Microsoft 365 services and integrated applications.
- Maintain backup, disaster recovery, and business continuity systems.
- Support SIP-based telecom platforms and related infrastructure.
- Secure and manage endpoints and mobile devices using MDM and security tooling.
- Support security operations, incident response, and evidence collection for SOC 2 controls across access management, change management, and monitoring.
- Create and maintain technical documentation and runbooks.
- Own projects from planning through go-live and investigate escalated problems.
- Share after-hours callback coverage for critical issues affecting the dispatch center or core infrastructure.
Benefits
- Medical insurance with one HSA and two PPO plan options.
- Flexible Spending Account (FSA) and Dependent Care FSA.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Short- and long-term disability insurance.
- Critical illness and hospital indemnity plans.
- 401(k) with company contribution.
- Employee Assistance Program (EAP).
- Company-paid 24/7 telemedicine access.
- Wellness Program.
- Employee discount program.
- Eight paid holidays plus one floating holiday.
- 15 days of PTO accrued in year one.
- Referral bonus program.
- Work-life balance.
- Team-building events and attendance at the annual January kickoff.
- Relaxed professional dress code.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
