IT Project Manager - Digital Account Management

Fidelity Investments•Durham, NC
•Onsite

About The Position

As an IT Project Manager, you will play a crucial role in optimizing the delivery of high value products and services to our customers. You will work directly on teams to implement and improve delivery practices, foster collaboration, and drive continuous improvement. We support cross-functional delivery teams focusing on end-to-end development, along with iterative deployment of an array of solutions for internal stakeholders and intermediary clients (i.e., Advisors, Trusts, Banks, Institutions, et al). Our talented team of IT Project Managers engage with all team members, partner closely with Product and Engineering management to promote prioritized work items, lead the daily operation to deliver optimal business and technology solutions to production. We demonstrate the leadership behaviors valued at Fidelity, we evolve and sustain an innovative culture that emphasizes efficiency, collaboration, quality, and speed to market to achieve prioritized business outcomes.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Progressive years of experience in a dedicated project management role.
  • Deep expertise in multiple project management methodologies and scaling frameworks.
  • Proven track record of successfully implementing scaled practices.
  • Strong leadership skills and ability to influence.
  • Advanced knowledge of agile software development practices.
  • Experience with organizational change management.
  • Expertise in metrics and data-driven decision-making.
  • Excellent problem-solving and conflict-resolution skills at both team and organizational levels.
  • Proven change agent capable of enabling teams and individuals from across different functions, experiences and geographies to deliver as they work through new and unfamiliar situations.
  • Intellectually curious and insightful team leader who can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery.

Responsibilities

  • Implement and improve delivery practices.
  • Foster collaboration.
  • Drive continuous improvement.
  • Engage with all team members.
  • Partner closely with Product and Engineering management to promote prioritized work items.
  • Lead the daily operation to deliver optimal business and technology solutions to production.
  • Evolve and sustain an innovative culture that emphasizes efficiency, collaboration, quality, and speed to market to achieve prioritized business outcomes.
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