IT Project Coordinator I

Ben E. Keith•Fort Worth, TX

About The Position

Are you a highly organized project professional who thrives in a fast-paced technology environment? Ben E. Keith is looking for a Project Coordinator to join our growing Project Management Office (PMO) and play a critical role in delivering impactful technology initiatives across the organization. As a Project Coordinator, you will partner with IT and business leaders to keep projects on track, identify risks before they become problems, and ensure teams have the tools, information, and support needed to succeed. If you enjoy bringing order to complexity, collaborating with diverse teams, and helping projects achieve results, we'd love to meet you. In this role, you'll work closely with project managers, business leaders, and IT teams to coordinate project activities, track risks and action items, facilitate meetings, and help ensure successful project delivery. Candidates for this role will be responsible for guiding the successful intake, governance, planning, execution, closing, and auditing of technology projects across multiple domain areas. Operate as a key team member and subject matter expert in the field of Project Management. Organize, facilitate, and audit the success of projects within the responsibilities of the department, with focus on identifying risks and preventing issues. Assist colleagues and leadership by capturing and following up on complex action items, task lists, and other documented and undocumented commitments. Work with IT and Business colleagues to build, improve, and deliver PMO reports, including but not limited to blockers, project status, portfolio status, and resource/team capacity and allocations. Coach project managers and scrum masters on PMO best practice, including but not limited to documentation, reporting, and facilitating accurate status reports. Schedule meetings, take notes, and drive action items and project tasks to completion. Facilitate the administration of project systems of record to ensure accurate information, efficient process, and adequate available training.

Requirements

Experience supporting or coordinating multiple IT projects simultaneously
Strong organizational and time-management skills
Ability to communicate effectively with technical and non-technical audiences
Comfortable managing competing priorities and adapting to change
Strong attention to detail and follow-through
Experience with tools such as Jira, Confluence, Smartsheet, Microsoft Teams, Excel, and PowerPoint
Bachelor’s Degree or comparable work experience.
2+ years of IT project management experience, assisting in the successful delivery of multiple projects with varying levels of complexity.
Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, evaluate, and adjust resources, work effort, and cost for projects of high complexity and risk.
Business and technical acumen; ability to communicate effectively with all levels of the team in a professional manner.
Able to solve complex problems, manage ambiguity and adapt to unexpected change.
Excellent time management skills and the ability to make decisions quickly.
Highly proficient with Microsoft Office 365 applications (Teams, Outlook, Word, Excel, PowerPoint).
Highly proficient with project management tools such as Jira Software, Confluence, Smartsheet, etc.

Responsibilities

Coordinate and support technology projects from intake through completion
Track project milestones, risks, action items, and deliverables
Partner with project managers, scrum masters, business stakeholders, and IT teams
Facilitate meetings, document key decisions, and drive accountability
Create and maintain project, portfolio, and resource reporting
Support PMO governance, best practices, and continuous improvement efforts
Help ensure accurate project information across systems and tools
Organize, facilitate, and audit the success of projects within the responsibilities of the department, with focus on identifying risks and preventing issues.
Assist colleagues and leadership by capturing and following up on complex action items, task lists, and other documented and undocumented commitments.
Work with IT and Business colleagues to build, improve, and deliver PMO reports, including but not limited to blockers, project status, portfolio status, and resource/team capacity and allocations.
Coach project managers and scrum masters on PMO best practice, including but not limited to documentation, reporting, and facilitating accurate status reports.
Schedule meetings, take notes, and drive action items and project tasks to completion.
Facilitate the administration of project systems of record to ensure accurate information, efficient process, and adequate available training.