IT Project Coordinator

City of Glendale • Glendale, AZ

23h • Onsite

About The Position

The City of Glendale's Innovation & Technology department focuses on the delivery and operations of vital IT infrastructure, computer support, IT governance, project management, as well as support and maintenance of enterprise applications, data analytics, GIS services, and cybersecurity. The IT Project Coordinator provides project coordination and project management support for information technology initiatives for the City. Job duties include assisting IT Project Managers with planning, tracking, documentation, and communication activities and independently manages small, low complexity IT projects under the direction of the IT PMO Manager. Supports the IT PMO project intake and prioritization process to ensure projects are properly documented, evaluated, and scheduled.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, Project Management, Business Administration, or a related field and one year of experience supporting or coordinating information technology projects.
• Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying.
• One year of relevant experience may be substituted for each year of required education.
• Knowledge of project management principles, concepts, and practices.
• Knowledge of project intake, prioritization, and portfolio management processes.
• Knowledge of basic system development lifecycle methodologies.
• Knowledge of project coordination tools and techniques, including scheduling, documentation, and status reporting.
• Knowledge of current industry trends and best practices related to information technology.
• Knowledge of principles and practices of public administration, including basic budgeting and purchasing processes.
• Ability to coordinate multiple project tasks and priorities in a structured and organized manner.
• Ability to support and administer a formal project intake and tracking process.
• Ability to assist in developing and maintaining project schedules and documentation.
• Ability to communicate effectively orally and in writing with technical and non-technical stakeholders.
• Ability to analyze information, identify issues, and recommend practical solutions.
• Ability to work independently on assigned projects while collaborating effectively with project managers and PMO leadership.
• Ability to establish and maintain effective working relationships with City employees, management, vendors, and other stakeholders.
• Ability to exercise sound judgment and attention to detail.
• Must obtain an Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification - Level D (TOC-D) within one (1) month of hire.

Nice To Haves

• Industry standard project management certification (such as CAPM or equivalent) is desirable.

Responsibilities

• Assists IT Project Managers in the planning, coordination, and execution of information technology projects of varying scope and complexity.
• Independently plans, organizes, and manages small, low complexity IT projects in support of departmental and organizational needs, ensuring projects are delivered on-time and within scope.
• Supports the IT PMO project intake process by assisting with the intake submissions, ensuring requests are complete, tracking intake status, and facilitating communication between requestors, IT staff, and leadership.
• Assists in preparing intake documentation, project charters, and high-level project information for review and prioritization.
• Coordinates project activities, schedules, meetings, and resources; tracks project tasks, milestones, risks, issues, and dependencies.
• Maintains project plans, schedules, status reports, risk logs, and other project artifacts in accordance with PMO standards and methodologies.
• Prepares and distributes periodic project status updates to project managers, stakeholders, and leadership as required.
• Assists with vendor coordination, including scheduling, communication, deliverable tracking, and contract compliance support.
• Ensures assigned projects and tasks follow established project management processes, standards, templates, and best practices.
• Identifies potential project risks and issues and escalates concerns to the appropriate IT Project Manager or the IT PMO Manager.
• Maintains a working knowledge of current information technology systems, tools, and project management practices.
• Performs other related duties as assigned.

Benefits

• 10.5 paid holidays per year
• 12 hours of holiday special leave per calendar year
• Vacation leave accrues at: 5.33 hours per pay period (138 hours/17.25 days per year)
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days per year)
• Participation in the Arizona State Retirement System (ASRS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level