IT Program Manager

BJ's Wholesale Club•Marlborough, MA
•$137,500 - $175,500•Hybrid

About The Position

The IT Program Manager leads the disciplined execution of multiple concurrent, complex technology programs and projects from initiation through delivery, ensuring on-time, on-budget, high-quality outcomes. The role maintains operational command across active initiatives and is accountable for planning, sequencing, financial control, risk mitigation, and cross-team coordination. The position oversees project managers and cross-functional teams, manages resources and interdependencies, enforces governance and compliance requirements, and drives delivery improvements. It also owns program financials and provides structured, executive-level reporting on status, financials, risks, dependencies, and milestones. This is a hybrid role. Tuesday through Thursday are in-office days at BJ’s Club Support Center in Marlborough, Massachusetts; Monday and Friday are remote days.

Requirements

  • 10+ years of progressive experience in technology project and program management, including success managing multiple large-scale initiatives concurrently.
  • Experience managing large, complex enterprise technology programs involving multiple workstreams and cross-functional teams.
  • Experience executing large-scale implementations using agile, waterfall, and/or hybrid methodologies, with emphasis on execution discipline and milestone control.
  • Ability to build business cases, manage multimillion-dollar budgets, and maintain financial control across concurrent programs.
  • Strong executive presence and ability to communicate status, risks, and trade-offs clearly and concisely.
  • Experience managing interdependencies across programs and resolving resource or priority conflicts.
  • Track record of delivering initiatives on schedule in fast-paced, high-accountability environments.
  • Bachelor’s degree required.

Nice To Haves

  • PMP or equivalent certification.

Responsibilities

  • Lead the execution of multiple concurrent, complex technology initiatives to deliver defined business outcomes on time and within budget.
  • Develop and manage integrated delivery plans, roadmaps, and execution frameworks coordinating cross-functional workstreams.
  • Oversee project managers and cross-functional teams to support consistent execution standards, milestone adherence, and accountability.
  • Manage resources across initiatives and address capacity constraints, priority conflicts, and interdependencies.
  • Identify and mitigate risks, issues, and dependencies, escalating with recommendations when executive decisions are required.
  • Enforce standardized governance processes, documentation, and compliance requirements across programs.
  • Drive continuous improvement in delivery performance and operational rigor.
  • Provide structured executive-level reporting on initiative status, financials, risks, dependencies, and milestone tracking.
  • Ensure consistent use of delivery processes, reporting templates, and governance artifacts.
  • Communicate proactively with stakeholders at all levels to maintain alignment and transparency.
  • Own program financials, including budgeting, forecasting, variance analysis, and corrective action planning.
  • Partner with Finance on annual planning and monthly reviews to support disciplined spend management.
  • Manage cost, schedule, and scope trade-offs to protect value delivery.

Benefits

  • Weekly pay
  • Daily Pay access to earned wages before payday (a fee may apply)
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household
  • Paid vacation, personal and sick days, holidays, bereavement leave, and jury duty leave
  • Three medical plan options
  • Optional dental insurance
  • Optional vision insurance
  • Health Savings Account (HSA) options
  • Flexible spending account options
  • 401(k) retirement savings plan with company match for team members age 18 and older
  • Employee Stock Purchase Plan with shares available at a 15% discount
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