IT Product Owner

GTT•Dallas, TX
•Hybrid

About The Position

This 12-month contract role supports the U.S. Deposits Product team in establishing product management, governance, control, operational, compliance, FDIC, and migration frameworks for MapleMark-specific MCVP1 and MCVP2 U.S. deposit products. The role supports the establishment of a new U.S. core banking instance for MapleMark following the announced agreement to acquire Maple Financial Holdings, Inc., parent company of MapleMark Bank. The Product Owner leads the business-side product ownership function and the creation, launch, and management of MCVP1 and MCVP2 products. The role ensures appropriate controls, operational readiness, and coexistence with existing Houston branch U.S. Business Deposit products. As primary business owner and liaison across business, core technology, core banking vendors, and stakeholder teams, the Product Owner ensures product parameters, system capabilities, and implementation outcomes align with business objectives, control expectations, and future product strategy. The role contributes to Global Transaction Banking (GTB) objectives and ensures activities comply with applicable regulations, internal policies, and procedures. The successful candidate will help establish a new bank ecosystem and manage the project end to end.

Requirements

  • University degree in business or economics.
  • At least 10 years of experience in product ownership, banking product implementation, core banking platforms, or related financial services delivery roles in the U.S.
  • At least 5 years of experience launching and managing escrow products, custody deposits, reciprocal deposits, structured CDs, and strategic initiatives for U.S. business banking customers.
  • At least 5 years of experience working with technology teams and external vendors to translate business needs into system configuration and delivery outcomes.
  • Ability to manage competing priorities, dependencies, and implementation timelines across multiple stakeholder groups.
  • Strong communication, documentation, analytical, and problem-solving skills.
  • Strong understanding of product parameter configuration, core banking operating models, and product lifecycle management.
  • Strong governance, control, and risk awareness, particularly in new product implementation or parallel product operations.
  • Must be authorized to work for any employer in the U.S.; visa sponsorship or transfer is not available.
  • This is a business-focused product owner role, not a technical product owner role.

Nice To Haves

  • MBA.
  • Experience working for a similar bank.
  • Recent product ownership or implementation experience with U.S. business banking products.

Responsibilities

  • Act as Product Owner for the establishment of the MapleMark core banking instance, products, and related capabilities.
  • Define and manage product vision, delivery priorities, and implementation roadmaps for MapleMark-specific U.S. deposit products.
  • Translate business objectives into product requirements, feature priorities, journeys, stories, operating expectations, and implementation outcomes.
  • Maintain accountability for product scope, business readiness, and alignment with enterprise standards throughout delivery and post-launch stabilization.
  • Lead the creation and launch of MCVP1 products, including escrow-linked deposit accounts for Mortgage Capital Market customers, and associated processes and artifacts.
  • Partner with core technology and vendor teams to define, validate, and implement product parameters in the core banking platform.
  • Ensure business requirements support customer, sales, operations, configuration, testing, operational execution, and control-validation needs.
  • Coordinate stakeholders to ensure product structures, servicing requirements, and operational dependencies are understood and delivered.
  • Support the design and enablement of product-level controls, process controls, and implementation governance.
  • Ensure MCVP1 and MCVP2 can coexist with existing Houston branch-held U.S. Business Deposit products without operational, reporting, servicing, or control conflicts.
  • Identify cross-product dependencies, integration impacts, and potential control gaps arising from parallel product structures or shared platform capabilities.
  • Coordinate with risk, operations, technology, vendors, and other stakeholders to confirm launch readiness and business-as-usual readiness.
  • Refine and develop the MCVP2 product suite, including custody deposits, reciprocal deposits, and structured CDs, while MCVP1 is being implemented.
  • Manage the MCVP1 and MCVP2 product lifecycle, including enhancements, issue resolution, control updates, and stakeholder prioritization.
  • Oversee product performance, operational readiness, and business requirements after delivery as product capabilities mature.
  • Maintain product documentation, parameter decisions, and implementation rationale to support governance, knowledge transfer, and future enhancements.
  • Work with the Product Manager, Core Technology, core banking vendors, GTB product leads and owners, operations, risk, compliance, implementation teams, Houston branch stakeholders, and upstream and downstream teams.
  • Promote effective operations and adequate, adherent, and effective day-to-day controls for operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, consistent with applicable frameworks, handbooks, and guidelines.

Benefits

  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k) retirement fund.
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