IT Procurement & Mobility Admin

Flow Control Group•Charlotte, NC

1d•Onsite

About The Position

The IT Procurement & Mobility Administrator is responsible for the day-to-day lifecycle of IT hardware, software requests, and peripheral purchasing, with a specialized focus on managing our corporate wireless carrier ecosystem. This role also partners with internal teams and external vendors to ensure timely purchasing, accurate recordkeeping, and effective support for IT assets, inventory, and services.

Requirements

2+ years of experience in IT procurement, purchasing, or a corporate help desk/operations environment
Strong familiarity with major wireless carrier portals (e.g., Verizon, AT&T, T-Mobile) and corporate cellular fleet management
Experience utilizing IT Service Management (ITSM) and asset management platforms
Excellent organizational skills with high attention to detail regarding serial numbers, shipping logistics, and order tracking
Attention to detail and data accuracy
Strong organizational and multitasking skills
Ability to work independently in a fast-paced, reactive environment

Responsibilities

Source, quote, and execute orders for IT hardware (laptops, desktops, monitors), peripherals, and standard software licenses based on company standards.
Track order activity and help resolve purchasing or delivery issues.
Serve as the primary administrator for the corporate wireless carrier account.
Maintain accurate records for devices, services, inventory, and account changes.
Assist with asset tracking, inventory accuracy, and coordination of device assignment and recovery.
Update and maintain the IT Asset Management (ITAM) database in Service Desk Plus (SDP) to track hardware from receiving through deployment and final disposal.
Resolve escalated service desk tickets related to procurement delays, incorrect shipments.
Follow established procurement and vendor management procedures.
Support process consistency, documentation, and continuous improvement efforts.