IT Admin

American Rheinmetall•Auburn Hills, MI

About The Position

The IT Administrator I is responsible for the identification, implementation, and security of effective and reliable information technology systems to maximize business productivity for all business units.

Requirements

A Bachelor’s degree in Information Technology, Information Systems, Computer Engineering or Cybersecurity or equivalent experience
3 years minimum experience working in an Information Technology department
Experience in information systems selection and implementation processes
Experience with, but not limited to, Office 365 Administration, MS Exchange Administration, Active Directory, Forticlient VPN, Forti Switches and general TCP/IP networking, Sharepoint, SQL, AZURE, VOIP, Patching and Antivirus technologies
Experience with Engineering Applications (IBM, Team Center, CAD, PLM)
Knowledge of various hardware and software products, including ERP, JIRA, GIT, etc.
Technical experience in Local Area and Wide Area Networks, wireless network technologies
Windows Client and Server knowledge
Microsoft Power Apps knowledge
Excellent interpersonal and good communication skills
VMWare usability and knowledge
Experience in documenting processes and work procedures
Patience while supporting users and managing multiple project demands
Ability to learn new technologies, and work independently to meet performance expectations
Excellent project management skills, including knowledge of Microsoft Project software
Experience using and supporting Microsoft Office including Word, Excel, PowerPoint and Outlook
Experience developing and implementing IT organizational policies
Ability to be on-call to ensure optimal up-time for company systems, including early mornings, nights or weekends as needed
Experience supporting Apple phones and devices including multifactor authentication (MFA)

Nice To Haves

Some understanding of Linux-based systems is a plus
Some scripting knowledge is a plus
Some AI knowledge is a plus
MDM Device Management is a plus (Microsoft Intune)
IT Industry certifications a plus (A+, Network+ or SEC+)
Cyber-Security knowledge a plus
Knowledge of CMMC 2 and NIST-171 cybersecurity requirements is a plus
CISSP or equivalent security certification is a plus
Ability to gain USG Clearance is a plus

Responsibilities

Work with IT management to ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
Maintain software and hardware systems that integrate with all company software, hardware and telecommunication systems and ensure optimal uptime and performance.
Inventory management including company hardware, and software licensing tracking.
Familiarity with a Windows Active Directory/Azure/Intune/O365 environments including user, group and licensing management
Provide implementation and administrative support for Engineering System applications as required.
Work through a Ticket Queue and provide user support for software and hardware related issues and escalate any issues as necessary.
Assists with research and evaluation of new technologies, techniques, threat control and best practices to optimize efficiency and usability and minimize issues and vulnerabilities.
Creates, organizes, and updates documentation of IT processes, policies, licensing and systems
Presents IT equipment and policy training to staff as required.
Windows and ESX Server management including but not limited to networking, disk management, security, AV and vulnerability management, and other IT administrative functions.
Monitor system performance, analyze and detect issues related to network, servers, and other related IT issues as they relate to established standards. Also recommends any enhancements to improve operations for increased stability and system capabilities.
Performs any software or hardware improvements and customized upgrades to adapt exists programs to meet user and business requirements.
Assists with onboarding of new users including collecting requirements, setup and deployment.
Familiarity with imaging software.
Familiarity with general networking knowledge (TCP/IP, subnets) and wireless technologies.