IT PMO Manager

Avolta•BETHESDA, MD

8d•$99,900 - $121,100

About The Position

The Manager of IT PMO leads the planning, execution, and delivery of complex projects within the IT portfolio, ensuring strategic alignment with business objectives. The role drives project success through effective resource management, risk mitigation, and stakeholder engagement. The position may be based at the North America Support Center in Bethesda, Maryland, and may require occasional travel to other locations based on business needs, as well as virtual collaboration across multiple time zones.

Requirements

The combination of education and professional experience must exceed 6 years.
At least 2 years of experience in a leadership role supervising professionals engaged in project management.
At least 6 years of experience in a technical role developing and delivering project management programs, including managing large-scale, complex projects; a bachelor's degree in a related program can count for 3 years of this requirement.
3–5 years of experience in Hospitality, F&B, and/or Retail.
Demonstrated experience defining and implementing project management methodologies and governance, and coaching others in their use.
Expertise in portfolio and demand management concepts and benefits, with a track record of implementing them and delivering PPM benefits.
Ability to adapt to change, work effectively in varied situations, seek improvements, and maintain a forward-looking outlook.
Business acumen and the ability to understand the long-term implications of project management planning and advance organizational goals.
History of understanding the needs of the business, stakeholders, employees, and individuals.
History of creating positive work environments by coaching, developing, and leading teams toward common goals.
Ability to collaborate virtually across multiple time zones; occasional travel may be required.

Responsibilities

Plan, execute, and deliver multiple concurrent projects, aligning them with strategic business objectives and time, cost, and quality constraints.
Develop and maintain project documentation, including project decks, plans, schedules, status reports, risk registers, and lessons learned.
Facilitate written and verbal project communications across organizational levels, including status meetings, steering committees, and executive briefings.
Serve as the primary liaison between business stakeholders and IT technical teams, translating business requirements into technical specifications and ensuring shared understanding of project goals.
Lead and direct cross-functional project teams, fostering collaboration and accountability to meet objectives and deadlines.
Lead the end-to-end development of business and technical solutions, including design, testing, and maintenance, emphasizing quality assurance and business value.
Assess and monitor project risks and issues, and develop contingency plans and mitigation strategies.
Manage project budgets and resource allocation, track expenditures, and forecast needs to meet financial objectives.
Establish and track project performance metrics and KPIs, and report project health, progress, and ROI to leadership.