IT PMO Intern

South Florida Community Care Network•Sunrise, FL
•Hybrid

About The Position

Community Care Plan (CCP) offers an educational and practical internship that prepares students for the workforce. The IT PMO Intern supports the Information Technology Project Management Office through IT business analysis and project management activities, under the guidance of the Manager, IT PMO and designated team members. Assignments may focus on business analysis, project management, or both, depending on the intern’s interests, skills, and departmental needs. The intern may collaborate with IT, operational departments, and cross-functional project stakeholders. The role may involve confidential and proprietary information, and the intern must sign a Confidentiality Agreement upon hire. The internship runs from June 1 to August 6, 2027, for a ten-week period, and is limited to a maximum of 29 hours per week. The schedule is hybrid and requires at least one in-person day each week. The first two days include on-site training in organizational principles, compliance, departmental functions, computer systems, and business processes. The internship program is scheduled to last 8 to 10 weeks. Community Care Plan may change work schedules based on company needs. Candidates must be currently enrolled in an undergraduate or graduate degree program in Information Technology, Information Systems, Computer Science, Business Administration, Project Management, or a related field, and have an interest in IT project management and/or business analysis. No prior professional project management or business analysis experience is required. Candidates selected for the position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The role requires regular sitting, hand use, reaching, and talking or hearing; frequent standing, walking, and sitting; and may occasionally require stooping, kneeling, crouching, crawling, and lifting or moving up to 15 pounds. The work environment may include work inside or outside the office and travel to other offices, as well as domestic travel. The noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Community Care Plan is an equal opportunity employer and is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Requirements

  • Currently enrolled in an undergraduate or graduate degree program in Information Technology, Information Systems, Computer Science, Business Administration, Project Management, or a related field.
  • Interest in IT project management and/or business analysis.
  • Strong written and verbal communication and organizational skills.
  • Interest in analyzing problems, understanding business processes, and documenting requirements.
  • Ability to manage multiple assignments, ask questions, and proactively communicate progress or obstacles.
  • Familiarity with Microsoft Word, Excel, PowerPoint, and collaboration tools.
  • Sign a Confidentiality Agreement upon hire.
  • Complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse if selected.

Nice To Haves

  • Exposure to project tracking or diagramming tools.
  • No prior professional project management or business analysis experience is required.

Responsibilities

  • Assist IT Project Managers and Business Analysts with planning, coordinating, and documenting IT initiatives under supervision.
  • Participate in stakeholder discussions to capture business needs, document requirements, and maintain organized project or business analysis records.
  • Support the development and maintenance of project plans, timelines, milestones, action-item logs, and status updates.
  • Attend project meetings; prepare agendas or meeting notes; document decisions and action items; and follow up on assigned tasks.
  • Help document current and future business workflows, identify process gaps, and contribute ideas for improvements.
  • Assist with test planning, test cases, results tracking, and validation that proposed solutions address documented business needs.
  • Support tracking and escalation of project risks, issues, dependencies, and changes to the appropriate project lead.
  • Perform other job-related duties assigned by a supervisor or management.
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