IT PMO Intern

South Florida Community Care Network LLC•Sunrise, FL
•Hybrid

About The Position

Community Care Plan (CCP) offers an internship program intended to prepare students for the workforce. The IT PMO Intern gains practical experience supporting the Information Technology Project Management Office through IT business analysis and project management activities. Under the guidance of the Manager, IT PMO and designated team members, the intern assists with project coordination, requirements documentation, process analysis, and related initiatives. Assignments may emphasize business analysis, project management, or both, according to the candidate’s interests, skills, and departmental needs. The internship is educational and practical, providing an opportunity to apply classroom learning to IT project delivery, business analysis, and process improvement in a healthcare environment. The intern may collaborate with IT, operational departments, and cross-functional project stakeholders. The role may involve confidential and proprietary information, and a signed Confidentiality Agreement is required upon hire. The 2027 summer internship runs June 1 through August 6, 2027, for a ten-week period. It allows a maximum of 29 hours per week and follows a hybrid schedule requiring at least one in-person day each week. The first two days include on-site training in organizational principles, compliance, departmental functions, computer systems, and business processes. The internship program is scheduled to last 8 to 10 weeks, and work schedules may change based on company needs. Candidates selected for the position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse, in compliance with Florida law.

Requirements

  • Currently enrolled in an undergraduate or graduate degree program in Information Technology, Information Systems, Computer Science, Business Administration, Project Management, or a related field.
  • Interest in IT project management and/or business analysis.
  • Strong written and verbal communication and organizational skills.
  • Interest in analyzing problems, understanding business processes, and documenting requirements.
  • Ability to manage multiple assignments, ask questions, and proactively communicate progress or obstacles.
  • Familiarity with Microsoft Word, Excel, PowerPoint, and collaboration tools.
  • Sign a Confidentiality Agreement upon hire.
  • Complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse if selected.

Nice To Haves

  • Exposure to project tracking or diagramming tools.

Responsibilities

  • Assist IT Project Managers and Business Analysts with planning, coordinating, and documenting IT initiatives under supervision.
  • Participate in stakeholder discussions to capture business needs, document requirements, and maintain organized project or business analysis records.
  • Support development and maintenance of project plans, timelines, milestones, action-item logs, and status updates.
  • Attend project meetings; prepare agendas or meeting notes; document decisions and action items; and follow up on assigned tasks.
  • Help document current and future business workflows, identify process gaps, and contribute ideas for improvements.
  • Assist with test planning, test cases, results tracking, and validation that proposed solutions address documented business needs.
  • Support tracking and escalation of project risks, issues, dependencies, and changes to the appropriate project lead.
  • Perform other job-related duties assigned by a supervisor or management.
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