IT Platform Collaboration Administrator
About The Position
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: The ITSS Collaboration Services Team empowers eBay employees to connect, communicate, and collaborate seamlessly across functions and geographies. We build secure, intuitive environments using leading technologies including Slack, Microsoft 365, and Google Workspace that drive efficiency and support business goals Our culture values innovation, work/life balance, and cross-team collaboration, offering you the chance to create a global impact As a Collaboration Administrator, you will directly manage our enterprise collaboration platforms and bring insight into industry trends and new technologies, such as AI, to optimize experiences and achieve results. You will partner closely with other IT teams, company business units, and external vendors, to ensure alignment of collaboration solutions with business objectives.
Requirements
- Experience and expertise managing and supporting our core tools Microsoft 365, Google Workspace and Slack.
- Deep expertise administering large scale email environments in Exchange Online and Cisco Cloud Email Security platforms and previous implementations of DKIM, DMARC, and SPF.
- Proven track record successfully building and supporting secondary tier collaboration SaaS suites such as Monday.com, Lucid Software, Figma, and Smartsheet.
- Proficiency in supporting and implementing AI-powered agents, MCP servers, API access, and overseeing 3rd party app integrations across disparate platforms.
- Strong problem-solving skills and experience supporting enterprise security integrations such ask SCIM, SSO, DLP, and IAM principles.
- Ability to participate in a 24x7 on-call rotation and a clear ability to communicate with diverse partners, including global teams and non-technical users.
Responsibilities
- Enable secure, scalable, and reliable collaboration experiences for employees worldwide by administering and optimizing platforms such as Microsoft 365, Slack Enterprise Grid, Google Workspace, and Cisco Cloud Email Security.
- Accelerate adoption of our adjacent collaboration technologies like Monday.com and Figma, including AI integrations and improvements, to boost efficiency and enhance team connectivity.
- Strengthen our security posture across platforms by leading and implementing proactive security policies and driving incident responses for time sensitive escalation and remediation needs.
- Grow operational maturity across the organization by mentoring, documenting, and sharing expertise with pier support teams.
- Build alignment between collaboration platform strategy and eBay’s broader business objectives through collaboration across multiple functions and vendor partnerships.
- Drive successful change and release management, translating technology updates into user-friendly solutions that ensure business continuity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
