IT Operations Specialist I/II

Meridian Trust Federal Credit Union•Cheyenne, WY
•$22 - $37

About The Position

Meridian Trust is hiring an IT Operations Specialist I/II to provide hands-on IT support and help keep staff and clients connected, supported, and productive. The role troubleshoots and resolves system issues, maintains efficient network computing systems, and implements and upholds computing standards. It also supports project research and implementation, day-to-day system administration, and tracking IT assets through the hardware and software lifecycle, including maintaining accurate inventories. The position may provide backup support for the LAN/WAN administrator as needed. This is an essential personnel role. During emergencies or crisis situations, the employee is expected to respond as needed and perform assigned emergency-response duties, potentially outside normal business hours, including evenings, weekends, and holidays. The listed pay ranges are, for Specialist I, a starting range of $21.76–$27.20 per hour and a full range of $21.76–$32.64 per hour. For Specialist II, the starting range is $24.63–$30.78 per hour and the full range is $24.63–$36.94 per hour.

Requirements

  • For IT Operations Specialist I: six months to two years of similar or related experience, including time spent in preparatory positions.
  • For IT Operations Specialist II: one to two years of similar or related experience, including time spent in preparatory positions.
  • Ability to respond as needed during emergencies or crisis situations, potentially outside normal business hours, including evenings, weekends, and holidays.

Nice To Haves

  • IT experience in a financial institution.

Responsibilities

  • Provide hands-on IT support and help staff and clients stay connected, supported, and productive.
  • Troubleshoot and resolve system issues.
  • Keep network computing systems running efficiently while implementing and upholding computing standards.
  • Assist with project management research and implementation.
  • Support day-to-day system administration.
  • Track and manage IT assets throughout the hardware and software lifecycle and keep inventories accurate and up to date.
  • Provide backup support for the LAN/WAN administrator as needed.
  • Respond to emergencies or crisis situations as required, including performing assigned emergency-response duties.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with employer match.
  • Employer-paid life insurance.
  • Paid holidays and paid time off.
  • Flexible spending accounts.
  • Opportunities for growth and career development.
  • Dynamic and supportive work environment.
  • Culture that values innovation, teamwork, and service.
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