IT Operations Specialist I/II

Meridian Trust Federal Credit Union•Cheyenne, WY

6d•Onsite

About The Position

Meridian Trust is hiring an IT Operations Specialist I/II to provide hands-on IT support and help keep staff and clients connected, supported, and productive. The position troubleshoots and resolves system issues, maintains efficient network computing systems, and implements and upholds computing standards. It also assists with project-management research and implementation, supports day-to-day system administration, and tracks IT assets throughout the hardware and software lifecycle to maintain accurate inventories. Backup support for the LAN/WAN administrator may be needed. This is an in-person position in Cheyenne, Wyoming. The role is designated as essential personnel and supports organizational operations during emergencies or crisis situations. This may require responding outside normal business hours, including evenings, weekends, and holidays, and performing assigned emergency-response duties. The posting describes two levels. IT Operations Specialist I requires six months to two years of similar or related experience, including preparatory positions; its starting pay range is $21.76–$27.20 per hour and its full range is $21.76–$32.64 per hour. IT Operations Specialist II requires one to two years of similar or related experience, including preparatory positions; its starting pay range is $24.63–$30.78 per hour and its full range is $24.63–$36.94 per hour. IT experience in a financial institution is a plus.

Requirements

IT Operations Specialist I: six months to two years of similar or related experience, including time spent in preparatory positions.
IT Operations Specialist II: one to two years of similar or related experience, including time spent in preparatory positions.
Ability to respond as needed during emergencies or crisis situations, which may involve evenings, weekends, and holidays.

Nice To Haves

IT experience in a financial institution.

Responsibilities

Provide hands-on IT support and help staff and clients stay connected, supported, and productive.
Troubleshoot and resolve system issues.
Keep network computing systems running efficiently and implement and uphold computing standards.
Assist with project-management research and implementation.
Support day-to-day system administration.
Track and manage IT assets throughout the hardware and software lifecycle and keep inventories accurate and up to date.
Provide backup support for the LAN/WAN administrator as needed.
As essential personnel, respond as needed during emergencies or crisis situations, potentially outside normal business hours, and perform assigned emergency-response duties.