IT Operations Specialist (Centennial CO)
About The Position
We are excited to announce an opportunity at Orica in our Centennial North American headquarters for an IT Operations Specialist which will be a hands-on technology role who supports business operations across the United States. Working as part of Orica's global IT Core Technology team, you will help deliver reliable technology services, support employees, manage hardware and mobile technology programs, and contribute to technology improvements that support business operations. This role combines technical support, stakeholder engagement, logistics coordination, and project involvement, making it an excellent opportunity for someone who enjoys working with people, solving problems, and helping technology enable business success.
Requirements
- Passion for customer service and helping others.
- Strong communication and relationship-building skills.
- Excellent problem-solving abilities.
- Self-motivated and proactive.
- Well organized and able to manage multiple priorities.
- Comfortable working independently and as part of a team.
- Ability to work effectively under pressure.
- Strong teamwork and collaboration skills.
- Ability to build and maintain positive relationships with stakeholders, vendors, and colleagues.
- Interest in innovation and technology adoption.
- Willingness to learn and develop new skills.
- Positive attitude and commitment to continuous improvement.
- minimum 3+ years’ in providing IT service
- Bachelor’s degree in computer science or related fields
- English, French & Spanish is a plus
Responsibilities
- Manage the procurement, deployment, and lifecycle replacement of IT hardware and accessories across North America, primarily supporting operations in the United States.
- Manage hardware inventory, asset tracking, and equipment replacement programs.
- Coordinate the shipping, logistics, and distribution of technology assets.
- Support employees with their technology needs and help deliver a positive user experience.
- Support mobile device programs and telecommunications services.
- Coordinate with technology suppliers and service providers.
- Support network upgrades, infrastructure changes, and technology deployments.
- Work with global IT teams to deliver technology projects and improvements.
- Build strong relationships with business stakeholders and site teams.
- Act as a trusted IT contact, providing guidance and support on technology-related matters.
- Assist with the resolution of technology issues and operational challenges.
- Maintain technology asset records and documentation.
- Support employee onboarding and offboarding activities.
- Promote the adoption of new technologies and identify opportunities for improvement.
- Be available for occasional domestic and international travel as required.
Benefits
- Medical/Prescription Drug – Three (3) plans to choose from
- Dental – Two (2) plans to choose from
- Vision – Two (2) plans to choose from
- Health Savings Account
- Flexible Spending Accounts
- Basic Employee Life and Accidental Death & Dismemberment Insurance
- Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
- Company provided Short-Term and Long-Term Disability
- Company provided Employee Assistance Program
- Voluntary Hospital Indemnity, Critical Illness & Accident Plans
- Voluntary Identity Theft Protection
- Voluntary Legal Plan
- 401(k) + Company Match
- Company provided Maternity Leave
- Company provided Bonding Leave
- Accrued Paid Time Off
- Paid Sick & Safe Time
- Nine (9) Scheduled Holidays + Two (2) Floating Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
