IT Operations Manager

Noble Research Institute • Ardmore, OK

2d

About The Position

The IT Operations Manager leads the strategy, governance, and lifecycle management of Noble’s cloud and on-premises infrastructure platforms. As a trusted advisor and subject matter expert, this role provides leadership in infrastructure strategy, guides technology decisions and continuous improvement initiatives, and oversees IT governance, risk management, and operational support in collaboration with IT management. The position aligns technology with organizational goals and supports Noble’s mission by helping provide scalable, integrated technologies for its educational products.

The role leads teams, infrastructure and architecture strategy, infrastructure planning and lifecycle management, IT governance, vendor relationships, and system and data security. It manages resources, budgets, staffing needs, risks, and priorities; develops employees; builds partnerships across departments; and ensures infrastructure solutions are resilient, secure, compliant, and aligned with business needs.

Requirements

• Bachelor’s degree in IT, MIS, computer science, or a related field, or equivalent experience.
• In-depth experience with hybrid infrastructure architecture.
• Experience with virtualization, backup, and disaster recovery across cloud and on-premises platforms.
• Ability to guide and mentor technical teams and provide architectural direction.
• Excellent communication and planning skills.

Responsibilities

• Translate departmental priorities into actionable team goals, establish expectations and performance measures, and maintain accountability for results.
• Manage assigned resources, budgets, staffing needs, risks, and competing priorities.
• Make timely, informed decisions within delegated authority and take ownership of outcomes.
• Lead, coach, and develop employees through guidance, performance feedback, and growth opportunities.
• Build cross-departmental partnerships, engage stakeholders, communicate effectively, and lead change initiatives.
• Provide leadership and oversight for infrastructure-related projects, ensuring they are planned, resourced, executed, and aligned with organizational priorities.
• Define and maintain hybrid infrastructure architecture integrating cloud platforms and on-premises systems, with scalability, availability, and resilience aligned to business needs.
• Establish infrastructure standards, reference architectures, and best practices, and evaluate and select technologies aligned with organizational strategy and long-term goals.
• Work with leadership and stakeholders to align infrastructure capabilities with business objectives and identify opportunities for innovation, process improvement, and technology adoption.
• Manage infrastructure platform lifecycles, including selection, implementation, optimization, upgrades, and retirement.
• Maintain inventories of hardware and cloud assets and oversee hardware donation and disposition programs.
• Assist the IT Director with infrastructure investment planning and budgeting.
• Identify opportunities for modernization, cost optimization, and operational improvement.
• Assist the IT Director in establishing and maintaining IT governance frameworks and overseeing technology-related processes, procedures, and policies.
• Monitor and manage infrastructure, IT, and cybersecurity risks, compliance activities, and internal controls.
• Ensure infrastructure solutions comply with organizational policies, security standards, industry best practices, and regulatory requirements.
• Assist with security reviews, risk assessments, and mitigation strategies to protect organizational data, systems, and networks.
• Evaluate and select vendors, negotiate contracts, manage vendor relationships, and ensure vendor compliance with Noble IT practices and vendor governance.
• Prepare and manage IT budgets related to technology initiatives and maintenance.
• Work with Institute leaders to protect the confidentiality, privacy, integrity, and availability of data and systems.
• Align and build business-driven processes and policies that position Noble’s data and security effectively.
• Comply with the Data and Systems Security Policy when accessing confidential data.

Benefits

• Professional development opportunities.
• Multiple options for health and retirement plans.
• Employee wellness program.
• Employee recognition program.
• Onsite wellness center.
• Collaborative work environment.
• Organizational support for community involvement and volunteering.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager