IT Operations Intern, 2027 Season

Indianapolis Motor Speedway • Indianapolis, IN

2h • Onsite

About The Position

The IT Operations Intern provides telephone and in-person technical support for PC hardware, software applications, networking issues, and remote access. The role also supports TCP/IP networks and ticket operations throughout the Indianapolis Motor Speedway facility. The intern collaborates with the IT Operations team and other departments to help deliver experiences for fans, partners, and teams in a fast-paced office and event environment.

The internship is based onsite in Indianapolis, Indiana, with a preferred duration from April through August 2027 or an alternative duration from May through August 2027. Standard hours are Monday through Friday, 8:30 AM to 5:00 PM, with extended hours required during race weekends and key event periods, especially in May. No travel is required. The position reports to the Director, IT Infrastructure and Operations and has no direct supervisory responsibilities.

Requirements

• Experience using and supporting Microsoft desktop products, including Office 365.
• Knowledge of desktop and laptop hardware and software.
• Basic understanding of cloud-based technologies.
• Experience in a role that directly interacts with multiple people daily.
• Technical aptitude and ability to solve basic computer and software issues.
• A proactive, flexible mindset and commitment to excellence.
• Cultural competence and ability to thrive in a diverse environment.
• Alignment with Penske Entertainment’s core values and standards.
• Currently enrolled in an undergraduate or graduate program at an accredited college or university, pursuing a degree in IT or a related field.

Responsibilities

• Answer the IT Helpdesk phone as the initial contact for user issues and create tickets in the Helpdesk ticketing system.
• Assist users in resolving their issues.
• Work with the IT Operations team to troubleshoot and resolve application, network, and other problems.
• Assist the IT Operations team with temporary network deployments and other event setup tasks.
• Assist the IT Operations team with troubleshooting and staffing during track events.
• Complete special projects assigned by IT management.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed