IT Operations Engineer, Data Center Technology

Point72 • New York, NY

7h • $150,000 - $225,000

About The Position

As a member of Point72’s Technology team, the IT Operations Engineer supports the physical delivery and ongoing operation of data center infrastructure for technology platforms and systems. The role works hands-on in data center and colocation facilities, installing, cabling, maintaining, and replacing enterprise server, storage, and network hardware. It also maintains accurate infrastructure and inventory records, coordinates vendors and hardware logistics, and supports build-outs, migrations, refreshes, disaster recovery testing, environmental response, and improvements to data center standards. The role requires independent troubleshooting, coordination with remote engineering teams, support for off-hours maintenance, and adherence to the highest ethical standards.

Point72 describes its Technology team as evolving the firm’s IT infrastructure and engineering capabilities, including work with open-source solutions, modern cloud architectures, AI solutions, and enterprise agile methodologies. The company says it supports employees’ professional development and technical growth.

The annual base salary range is $150,000–$225,000 USD, excluding discretionary bonus compensation. Actual compensation may vary based on geographic location, work experience, education, and skill level, among other factors.

Requirements

• Bachelor’s degree in computer science, information technology, engineering, or equivalent hands-on experience.
• At least 3 years of experience in data center operations, information technology operations, enterprise hardware support, or a related environment.
• Demonstrated experience racking, cabling, and replacing enterprise server, storage, and network hardware in data center or colocation facilities.
• Working knowledge of structured copper and fiber cabling, patch panel discipline, labeling standards, port maps, and cabling diagrams.
• Familiarity with data center power distribution, PDUs, redundant feeds, capacity monitoring, and A/B feed separation.
• Experience maintaining accurate records in a configuration management database, data center infrastructure management system, or asset management tools.
• Hands-on experience with enterprise server and storage hardware, such as Dell and Hewlett Packard Enterprise, including component replacement and health validation.
• Basic familiarity with server environments such as Linux or Windows.
• Clear written communication for ticket updates used by remote engineering teams.
• Strong troubleshooting judgment and independence.
• Ability to coordinate vendor field engineers, support off-hours maintenance, and regularly lift and install equipment.
• Commitment to the highest ethical standards.

Responsibilities

• Support hands-on delivery of physical data center infrastructure for technology platforms and systems.
• Rack, stack, and cable enterprise server, storage, and network hardware in data center and colocation facilities.
• Install rail kits, cable managers, patch panels, and fiber enclosures, and verify physical layouts against approved connectivity diagrams.
• Run, terminate, patch, and label copper and fiber cabling; maintain accurate port maps and patch schedules at both ends.
• Manage rack-level power cabling, verify redundant A/B feed separation, and monitor power draw against available capacity.
• Replace failed hardware components, including drives, memory, power supplies, fans, network adapters, host bus adapters, and graphics processing units.
• Execute physical power actions, connect local console equipment, and follow documented sequences for storage and clustered systems.
• Maintain accurate rack elevations, asset records, configuration data, and inventory documentation for audits and reconciliation.
• Coordinate hardware deliveries, vendor field visits, return merchandise authorization processing, decommissioning work, and retained-media handling in restricted data center spaces.
• Support build-outs, migrations, refreshes, disaster recovery testing, environmental response, and continuous improvement of data center standards.

Benefits

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color, and the LGBT+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level