IT Operations Assistant

Pala Band of Mission Indians•Pala, CA

About The Position

The IT Operations Assistant provides entry-level support to the Information Technology Department. The position assists with day-to-day operational tasks, basic technical support, equipment setup, and general department needs. It supports IT staff by completing assigned tasks across technology operations and providing assistance to help ensure smooth departmental operations. The role is part-time and reports to the IT Director. It has no subordinates. Applicants must meet the stated minimum qualifications and other employment requirements.

Requirements

High school diploma or equivalent.
Basic computer knowledge and familiarity with Windows and office software.
Valid California Driver’s License.
Must pass a fingerprint-based background check pursuant to Public Law 101-630, the Indian Child Protection and Family Violence Prevention Act.
Must acknowledge and agree to maintain a drug-free workplace and pass pre-employment and random drug testing during employment.
A DMV printout and background check are required.
Must follow the Tribal Employee Handbook and any additional applicable addenda.
Must be able to follow instructions and complete assigned tasks independently.
Strong organizational skills and attention to detail.
Ability to lift and move equipment such as computers, monitors, and boxes.
Good communication and teamwork skills.
Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

Interest in pursuing a career in Information Technology.
Indian preference applies; the Pala Band of Mission Indians gives hiring preference to fully qualified Pala Tribal Members.

Responsibilities

Assist IT staff with daily operational and technical tasks as assigned.
Help set up and deploy computers, monitors, printers, and mobile devices.
Assist with moving, installing, and organizing IT equipment throughout Tribal facilities.
Perform basic troubleshooting of hardware, software, and connectivity issues.
Assist with inventory tracking and organization of IT equipment and supplies.
Help maintain the cleanliness and organization of IT workspaces, storage areas, and equipment rooms.
Provide basic support to users under the guidance of IT staff.
Assist with routine maintenance tasks, including device updates, equipment checks, and system setup.
Run cables, assist with mounting equipment, and support installation projects when needed.
Perform general administrative or operational tasks for the IT department.
Perform other duties as assigned by the Director of IT or designated supervisor.