IT Operations Assistant

Pala Band of Mission Indians•Pala, CA

1d•Onsite

About The Position

The IT Operations Assistant provides entry-level support to the Information Technology Department. This part-time position assists with day-to-day operational tasks, basic technical support, equipment setup, and other general IT department needs. The role supports IT staff by completing assigned tasks across multiple areas of technology operations and helping ensure smooth departmental operations.

Requirements

High school diploma or equivalent required.
Basic computer knowledge and familiarity with Windows and office software.
Valid California Driver’s License.
Must pass a fingerprint-based background check pursuant to Public Law 101-630.
Must acknowledge and agree to maintain a drug-free workplace as a condition of employment.
Must pass pre-employment and random drug testing during employment.
A DMV printout and background check will be required.
Basic understanding of computers, mobile devices, and common office technology.
Willingness to learn IT systems, troubleshooting processes, and technology operations.
Ability to follow instructions and complete assigned tasks independently.
Strong organizational skills and attention to detail.
Ability to lift and move equipment such as computers, monitors, and boxes.
Good communication and teamwork skills.
Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

Interest in pursuing a career in Information Technology is preferred.

Responsibilities

Assist IT staff with daily operational and technical tasks as assigned.
Help set up and deploy computers, monitors, printers, and mobile devices.
Assist with moving, installing, and organizing IT equipment throughout Tribal facilities.
Perform basic troubleshooting of hardware, software, and connectivity issues.
Assist with inventory tracking and organization of IT equipment and supplies.
Help maintain the cleanliness and organization of IT workspaces, storage areas, and equipment rooms.
Provide basic support to users under the guidance of IT staff.
Assist with routine maintenance tasks such as device updates, equipment checks, and system setup.
Run cables, assist with mounting equipment, and support installation projects when needed.
Perform general administrative or operational tasks for the IT department.
Perform other duties as assigned by the Director of IT or designated supervisor.