L&I IT Network and Telecommunications - Senior/Specialist

State of Washington•Thurston County – Tumwater, WA
•Hybrid

About The Position

The Department of Labor & Industries (L&I) is seeking an IT Network and Security Engineer for the NetOps team. This role provides advanced technical support for L&I’s statewide network and security infrastructure across onsite, hosted, and cloud environments. The network operates 24/7 and supports essential agency functions. The engineer will implement, configure, and maintain networking and security components, contribute to network security programs, policies, and tools, and ensure the confidentiality, integrity, and availability of L&I’s systems and data. Responsibilities include maintaining network redundancy and performance, resolving issues, and researching solutions. The role involves collaboration with a team of network administrators, advising IT leaders, staff, vendors, and contractors, and reporting to the Network and Firewall team supervisor.

Requirements

  • Ten (10) years of qualifying professional IT experience working full-time within a professional IT environment.
  • Qualifying professional IT experience includes, but is not limited to System Administration of: Large multi-site switching environments
  • Firewall administration of local and cloud
  • Remote access
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Nice To Haves

  • Formal network and security training or certifications such as, Certified Information Systems Security Professional (CISSP), OffSec Certified Professional (OSCP), or college level IT.

Responsibilities

  • Independently create security configurations and administration of all agency network-based firewalls.
  • Review requests for new Access Control Lists (ACL’s) to verify they meet security requirements.
  • Propose alternative firewall changes that meet business requirements across the organization.
  • Implement firewall ACL’s and other configuration changes across multiple interconnected systems.
  • Diagnose and resolve firewall related network problems.
  • Implement configuration changes to firewalls to resolve system outages.
  • Contribute technical expertise and collaborate with peers, share information with customers, managers and IT professionals.
  • Maintain firewall configurations and maintenance, including licensing and system patching.
  • Coordinate requests for Statewide Enterprise Networking and Security Services.
  • Work independently with WaTech for changes.
  • Propose alternative VPN changes.
  • Develop and maintain VPN system configurations and maintenance.
  • Ensure optimum network performance and availability enterprise wide.
  • Independently design the network architecture of all network solutions, installing, configuring, upgrading statewide networking hardware and software, core switches, edge switches, wireless networks, field office routers, and the statewide enterprise infrastructure for mission critical applications and L&I staff resources.
  • Utilize advanced knowledge and technical expertise of a wide range of technologies and third-party solutions (Cisco, WaTech, and other agencies) as needed to resolve statewide networking technical issues across the state.
  • Ensure or schedule network changes as the primary point of contact with WaTech.
  • Lead problem-solving teams on issues in the WaTech network environment statewide and networking issues for all L&I network infrastructure across the state.
  • Serve as IT Network and Security expert and represent IT Enterprise Services in any of the IT Security and Network service areas within the IT division.
  • Develop, design, and implement new processes and technology to keep risk and vulnerabilities low.
  • Monitor and respond to incident trouble tickets forwarded to the Network and Firewall team inside NetOps.

Benefits

  • paid leave
  • tuition reimbursement
  • Infants at Work Program
  • a generous retirement package for qualified employees at the end of their career.
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