Senior IT Engineer, Network and Telecommunications

Smithfield Foods•Kansas City, MO

18h

About The Position

The Senior IT Engineer, Network and Telecommunications supports network and telecommunications operations, resolves complex issues, and designs and builds solutions for strategic projects. The role sets, manages, and maintains company-wide network and telecommunications standards, and coordinates build, management, service, administration, and monitoring processes. It works with IT teams, business units, and vendors to design and implement technical solutions aligned with infrastructure strategy and business needs. The engineer provides advanced administration and operational support for on-premises and cloud network services, leads implementation work, evaluates technologies, and helps ensure solutions meet security, performance, reliability, scalability, and budget requirements. The position also plans for capacity and performance, maintains technical documentation, and mentors and trains team members. Most work is performed in an office environment, with the ability to visit and work comfortably in plants, warehouses, distribution centers, and other manufacturing facilities. Travel of up to 25% is required.

Requirements

Bachelor's degree from an accredited four-year college or university and at least 5 years of relevant enterprise network and telecommunications administration experience, or an equivalent combination of education and experience.
Technical knowledge and hands-on enterprise routing experience, including BGP, EIGRP, and OSPF.
Technical knowledge and hands-on enterprise switching experience, including spanning tree, VLAN, and VTP.
Technical knowledge and hands-on enterprise firewall experience, including VPN administration for end-user and site-to-site support.
Technical knowledge and hands-on enterprise WAN implementation and administration experience, including SD-WAN and DMVPN.
Experience with multi-cloud enterprise environments and understanding of advanced network capabilities and services, including security groups and NSGs.
Technical knowledge and hands-on experience with enterprise wireless networks.
Technical knowledge or understanding of enterprise telecom voice services, provider services, and cloud VoIP.
Technical knowledge or understanding of DNS, DHCP, SMB, subnetting, NetFlow, and Cisco DNA.
Technical knowledge or understanding of monitoring tools and packet-level analysis.
Knowledge or programming skills used to automate network processes and services.
Knowledge of the operational characteristics of infrastructure services, systems, hardware, and software.
Ability to adapt to changing technologies and learn new equipment and systems.
Self-motivated, analytical, and able to solve problems and follow through.
Ability to identify root causes, determine efficient solutions, anticipate risks, and mitigate them.
Ability to analyze, translate, and define business requirements as technical solutions.
Knowledge of methods and techniques for installing, troubleshooting, and maintaining network and telecom infrastructure, including application impacts and dependencies.
Informal leadership and partnering skills, including collaboration with departments such as the Security team.
Strong interpersonal skills and a team-oriented, service-focused approach.
Ability to work independently without supervision.
Excellent organizational, technical, and business communication skills.
Ability to visit and comfortably work in a plant, warehouse, distribution center, or other manufacturing facility.
Ability to travel up to 25%.

Nice To Haves

Fortinet firewall experience.
AWS and Azure experience.
Cisco wireless experience.
Microsoft Teams Phone experience.
Cisco ISE knowledge.
SolarWinds and Wireshark experience.
Python knowledge.

Responsibilities

Provide technical expertise and leadership on implementation teams deploying systems and operational processes for strategic business initiatives and approved projects.
Develop detailed implementation and contingency plans.
Tune performance, monitor services, troubleshoot issues, and resolve complex problems.
Provide advanced network and telecommunications administration and support for daily operations across on-premises and cloud services.
Analyze, evaluate, and recommend existing or proposed network and telecommunications technologies and solutions for security, performance, reliability, and scalability.
Work with external service providers to support operational excellence.
Research and evaluate enterprise technologies, processes, upgrades, and infrastructure enhancements against capability, performance, and budget requirements.
Participate in IT process and operations strategy, management, and governance, and design infrastructure services that meet existing and future functional and integration requirements.
Identify troublesome trends and solve issues before they affect business productivity.
Plan and forecast system capacity and performance needs, and communicate them to I&O leadership for financial planning.
Mentor and train team members and educate teams on new network and telecommunications services.
Create and maintain network and telecommunications service design and specification documentation for engineering reference and team training.