IT Network Administrator

K&M TIre•Delphos, OH

About The Position

The IT Network Administrator monitors system performance, troubleshoots issues, and helps ensure the security and efficiency of IT infrastructure. Reporting directly to the IT System Administrator Supervisor, this role works closely with the supervisor and offers suggestions for future network capacity planning to keep the K&M Tire network consistent and efficient. The position may include responsibilities at different levels, including leading the design and implementation of network solutions and improvements, maintaining network documentation, conducting advanced troubleshooting, automating routine tasks through scripting, evaluating technologies, serving as the primary contact for complex network escalations, mentoring IT staff, and advising on network architecture and strategic planning. The role also supports company goals and K&M Values and may perform other assigned duties.

Requirements

  • Understanding of SIP and phone management.
  • Understanding of Active Directory.
  • Excellent communication and critical thinking skills.
  • Deep understanding of networking protocols, such as Flex VPN, EIGRP, 802.11, and QoS.
  • Solid understanding of the OSI model.
  • Hands-on experience with monitoring, network diagnostics, and network analytic tools.
  • Ability to install wiring and equipment and operate a scissor lift.
  • Familiarity with project management concepts.
  • Resourcefulness and problem-solving aptitude.
  • Ability to work independently.
  • Willingness and ability to work after normal business hours or on weekends.
  • Willingness to travel occasionally to other company locations.
  • For Network Administrator I: Associate degree in Computer Science or equivalent experience; CCNA or equivalent knowledge; and 2 years of experience in routing, switching, wireless, and VPN technology.
  • For Network Administrator II: Bachelor's degree in Computer Science or equivalent experience and 5 years of experience in routing, switching, and VPN technology.

Responsibilities

  • Design and implement new network solutions and improve existing networks.
  • Install, configure, and support routers, switches, load balancers, VPN, and QoS equipment.
  • Procure network equipment and manage installers involved in network installation.
  • Configure firewalls, routing, and switching to improve network efficiency and security.
  • Arrange scheduled upgrades and update network equipment to current firmware releases.
  • Investigate network faults and troubleshoot issues and outages.
  • Monitor network status and report it to key stakeholders.
  • Manage backups with other members of the Administrator team.
  • Keep informed about emerging technologies relevant to the organization's mission, vision, and values.
  • Develop and maintain comprehensive network documentation.
  • Conduct advanced troubleshooting and resolve network issues.
  • Automate routine network tasks through scripting.
  • Evaluate and recommend technologies to enhance network performance and security.
  • Serve as the primary point of contact for network-related escalations and complex troubleshooting.
  • Mentor and provide technical leadership to the IT department for networking functions.
  • Provide expert guidance on network architecture and strategic planning.
  • Create and maintain building schematics with the facilities team.
  • Support company goals and uphold K&M Values.
  • Perform other duties as appropriate and assigned.
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