IT Network Administrator

SpaceX•Memphis, TN
•Onsite

About The Position

SpaceX is seeking an IT Network Administrator with experience supporting routing, switching, VoIP, and Wi-Fi. The role is part of the IT Networking team, which maintains a stable, reliable, and diverse network supporting the design, manufacturing, and launch of rockets, spacecraft, satellites, and human spaceflight. The position supports campus and data center networks, including live data center build environments, using reliable design standards. The ideal candidate communicates effectively, documents work in a ticketing system, manages multiple tasks, resolves issues to prevent failures, and enjoys a fast-paced, high-tech environment. This role is onsite; hybrid or remote work will not be considered.

Requirements

  • High school diploma or equivalency certificate.
  • At least 3 years of professional network administration experience.
  • Must be willing to work extended hours and weekends as needed.
  • Must have a valid driver's license.
  • Ability to lift heavy objects up to 35 lbs. unassisted.
  • Must meet applicable U.S. Government export-control eligibility requirements or be eligible to obtain required authorizations.

Nice To Haves

  • Understanding of the OSI model and network standards.
  • Experience with Cisco Catalyst, Juniper, and Arista data center-class switches.
  • Experience with Cisco wireless LAN controllers or other wireless technologies.
  • Knowledge of Wave Division Multiplexing and fiber optics.
  • Knowledge of DNS, DHCP, SNMP, IP helpers, ARP, CDP, and LLDP.
  • Knowledge of switch port security features.
  • Experience with network monitoring tools.
  • Experience with documentation and procedural installation.
  • Linux/Windows system administration experience.
  • Industry-standard certifications such as CCNA, CCNP, JNCIA, JNCIS, or JNCIP.

Responsibilities

  • Procure, configure, and install network hardware, including switches, access points, UPSs, and PDUs.
  • Troubleshoot and resolve network issues.
  • Plan and coordinate network outage windows with stakeholders for software updates, hardware refreshes, and general network maintenance.
  • Perform wireless surveys to identify coverage gaps and implement solutions.
  • Configure and troubleshoot network access control (NAC) and other security features.
  • Conduct job walks with customers, vendors, and contractors to gather network requirements and create implementation plans.
  • Build and maintain campus IDF rooms in accordance with network standards.
  • Monitor network health using in-house and third-party tools.
  • Create and update network documentation.
  • Manage network hardware inventory.
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