IT Network Administrator Intern

Sargento Foods • Plymouth, WI

4d • Hybrid

About The Position

This internship offers an opportunity to expand skills and experiences in the IT field. The intern will assist with the documentation, maintenance, and administration of network infrastructure, including LAN, WAN, WLAN, Internet, and Unified Communication services. Responsibilities include performing basic troubleshooting and supporting project tasks under the supervision of senior team members, while also helping to develop documentation and learn network protocols and architecture concepts. At Sargento, interns work for a company they believe in, with a family of people who believe in them. The culture encourages making a meaningful difference in the community, the company, and one's career. With diverse experiences and tools to learn and develop, aspirations can be transformed into reality.

Requirements

• Pursuing a degree in computer science or other related field
• Proficiency in MS Office (PowerPoint, Excel, Outlook)
• Valid driver’s license, vehicle insurance, and vehicle required.

Nice To Haves

• There is no mass/public transit system to/from corporate housing location to company locations

Responsibilities

• Maintain and update network documentation, spreadsheets, diagrams, inventory records, circuit information, IP address assignments, and asset data within NetBox and other documentation repositories, ensuring network records remain accurate, organized, and up to date.
• Assist with auditing network infrastructure documentation by validating equipment information, configurations, naming standards, rack locations, cable records, and IP addressing information against existing network environments.
• Learn foundational networking concepts, troubleshooting methodologies, and documentation best practices.
• Develop analytical and problem-solving skills through participation in team discussions, shadowing support activities, and reviewing incident documentation.
• Gain exposure to enterprise networking technologies including Local Area Networks (LAN), Wide Area Networks (WAN), Wireless LAN (WLAN), Software Defined WAN (SD-SDWAN), network monitoring platforms, and cloud networking environments.
• Gain exposure to voice and collaboration technologies including Cisco Unified Communications and Microsoft Teams Voice environments.
• Assist with inventory tracking, documentation maintenance, and administrative record updates.
• Assist with maintaining documentation for operational technology (OT) and facility-connected systems, including security cameras, access control systems, paging systems and wireless devices.
• Support small project activities by tracking documentation deliverables, updating project records, coordinating information gathering, and assisting team members with administrative project tasks.
• Assist in the research on technologies, contributing to providing analysis and a breakdown of advantages and disadvantages for each option, including recommendations with cost analysis.
• Develop the ability to explain technical ideas and concepts in a clear manner to both technical and non-technical team members.
• Learn and practice communication skills to participate in crucial conversations to resolve conflict or differences of opinion of a technical nature.
• Listen and participate as directed in the interaction with vendors/partners, offering questions to understand the vendor and their offerings.
• Develop technical analysis and provide explanations to other technical resources using examples, diagrams, and presentations.
• Understand and participate in team engagement, team building activities, and Sargento cultural activities.
• Practice good work/life balance.
• Learn and understand Sargento’s key values of people, pride, and progress.
• Learn and practice Sargento values, 'hire good people and treat them like family'.
• Engage in inter-team and cross-team discussions on technical issues and process development and assist in troubleshooting sessions.
• Learn and understand the value of continuous improvement for the environment and the value of self-improvement in technical and non-technical skills.
• Develop and practice verbal and electronic communication skills and the importance of the productive delivery of information and ideas within your team.
• Listen and engage with others to better understand ideas and positions from others, asking questions to understand differing perspectives better.
• Learn and understand SAFe Agile methodology, terminology, roles, and responsibilities of the Agile TRAIN.
• Understand the value of agile; be able to explain stories and their relationship to features and initiatives from a story perspective.
• Recommend and construct stories and participate in discussions with supporting teams.

Benefits

• Lead and own real and relevant projects aligned with business objectives
• Gain valuable skills and experiences to be prepared for entry level opportunities
• Mentorship and career development to learn and grow personally and professionally
• Volunteer in community service activities
• Social professional networking experiences
• Flexible work week onsite Mondays through Thursdays and optional remote Fridays; plus, half day Fridays
• Nationally competitive compensation
• Paid relocation and housing
• 5 unpaid days off for interns and 10 unpaid days off for co-ops
• 401(k) employer contribution top 1% in the nation
• Discounts at the company cheese store and local attractions/events

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree