IT Manager

Park City Fire Service District•Park City, UT

About The Position

Park City Fire Service District (PCFSD) is seeking an experienced, forward-thinking IT Manager to lead and support the technology systems that keep the organization connected, secure, and ready to respond. Under the general direction of the Assistant Chief, the IT Manager provides strategic leadership and day-to-day operational oversight of the District’s technology environment. The position is the District’s primary technology resource, combining hands-on technical support with cybersecurity, infrastructure management, budgeting, risk management, and long-range planning. The IT Manager maintains reliable and secure systems, supports employees across the District, manages technology projects and vendors, and plans for future technology needs. The role covers computers, applications, telecommunications, networks, cloud services, endpoints, business applications, security controls, technology procurement, asset management, budgeting, and operational planning. This is an FLSA-exempt position. Occasional evening or weekend work and limited travel may be required, including in response to technology outages or security incidents.

Requirements

Accredited associate degree in computer science or a related field.
Five years of progressively responsible IT experience in infrastructure, networking, cybersecurity, cloud services, or a related area.
Demonstrated experience administering enterprise technology environments, including end-user systems, networks, applications, cloud services, and security controls.
Experience providing application support, troubleshooting, user training, and technical documentation.
Strong analytical, problem-solving, organizational, and project-management skills.
Ability to manage competing priorities independently, exercise sound judgment, and work effectively under pressure.
Excellent written and verbal communication skills, including the ability to explain technical concepts and risks to audiences with varying levels of technical knowledge.
Ability to learn and support unfamiliar technologies and business processes while establishing effective working relationships with employees, supervisors, vendors, and the public.
Valid Utah driver’s license, or ability to obtain one by the time of hire, without a record of suspension or revocation in any state.
Must be a U.S. citizen or provide proof of appropriate work authorization at the time of application.

Nice To Haves

Accredited bachelor’s degree in computer science, information technology, or a related field, with seven or more years of progressive IT leadership experience.
Experience serving as the primary technology administrator or manager, preferably in public safety, government, or another high-availability environment.
Experience with technology budgeting, procurement, contracts, vendor management, and equipment lifecycle planning.
Knowledge of cloud productivity, identity management, and security platforms.
Experience leading cybersecurity initiatives, business continuity, disaster recovery, or technology modernization projects.
Relevant industry certifications in information technology, cybersecurity, networking, cloud services, or project management.
Experience developing IT policies, standards, procedures, and technical documentation.

Responsibilities

Troubleshoot and resolve technical issues involving computers, applications, telecommunications, networks, and other District systems.
Provide user guidance, training, and documentation.
Administer, monitor, maintain, and improve servers, networks, cloud services, endpoints, telecommunications, and business applications.
Plan system upgrades, lifecycle replacements, and disaster recovery.
Develop and maintain security policies, standards, and controls.
Monitor potential threats, manage user access, coordinate incident response and recovery, and promote security awareness.
Evaluate current and emerging technologies, including artificial intelligence and automation.
Develop technology roadmaps, document system architecture, and manage projects aligned with District priorities.
Coordinate technology procurement and vendor relationships.
Maintain hardware and software inventories, licensing, warranties, subscriptions, and service contracts.
Coordinate technology budgets, purchasing, planning, and ongoing operations.
Work collaboratively with District leadership and personnel to ensure technology supports operational needs.